Muhammad Rozaini Bin Muhammad Razali
Singapore
Summary
Results-driven freelance professional with expertise in delivering high-quality work across diverse projects. Known for effective team collaboration and adaptability, ensuring seamless integration and success in dynamic environments. Skilled in project management, communication, and creative problem-solving, consistently achieving client goals and exceeding expectations.
Overview
15
15
years of professional experience
Work History
Freelancer
Giggle Agency
Singapore
06.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened customer relationships with consistent communication and timely services.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to details while completing tasks given.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
Freelancer
Elitez Agency
Singapore
08.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
Store Associate (Contract)
ST Logistics Pte Ltd
Singapore
05.2023 - 08.2023
- Involved a set of standardized responsibilities and duties.
- Adhering to all SCDF policies and procedures, as well as relevant regulations and laws.
- Maintaining accurate records of all items stored in the warehouse, ensuring proper stock levels, and preventing stockouts in electronic databases or spreadsheets.
- Overseeing the movement and storage of goods, including identifying optimal routes and methods for transportation.
- Ensuring the security of stored materials, complying with safety regulations, and maintaining a clean and organized warehouse environment.
- Organizing, storing, and retrieving materials in the warehouse, ensuring optimal utilization of space.
- Involved in National Day events set-ups and worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Sales Engineer
Fuji Electric Asia Pacific Pte Ltd
03.2020 - 04.2023
- I have a strong passion in doing sales and an upgrade for career advancement merging Sales and Engineering.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Provide technical assistance to customer product inquiries to ensure compliance with safety standards and statutory requirements are met.
- Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
- Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Suggested ideas for product evolution and new product variants.
- Generate sales report and present to the upper management.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Achieved consistent year-over-year growth in territory sales by proactively identifying new opportunities and strategically expanding business relationships within existing accounts.
Engineer
Terasaki Electric Co. (FE)
10.2017 - 03.2020
- Joined the company under the Specialist Diploma Earn & Learn Programme organised by Ngee Ann Polytechnic to implement the first ever Work & Study experience.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Participated in formal internal design reviews of proposed products and components.
- Continuous learning and upgrade for career advancement.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Conducted testing and troubleshooting to ensure requirements, standards and safety are implemented on Electrical design and operations.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Conducted Factory Acceptance Tests, Site Acceptance Test, Commissioning and Sea Trial Tests.
- On-site experiences in various industries from Industrials, Marines(In Oil & Gas, and Government), Train systems(SMRT/SBS) for both local and regional projects.
Technician Cum Storeman (Contract Staff)
ASMPT Singapore Pte Ltd
10.2016 - 10.2017
- Technician role: Work with engineers to be in-charge of several popular machine models to ensure smooth operation workflow and meet daily production targets.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Storeman role: Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
- Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
- Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
- Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
- Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.
Librarian Assistant (Part-Time)
ITE College Central
ITE College Central
04.2014 - 06.2014
- Contributed to a welcoming library environment by promptly addressing patron inquiries and concerns.
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Enhanced library user experience by providing efficient assistance in locating and accessing materials.
- Collaborated with fellow staff members to develop engaging library programming and events for diverse audiences.
- Managed overdue notices and fines, ensuring timely returns while maintaining positive rapport with patrons regarding their accounts.
- Facilitated smooth operations during busy periods by effectively coordinating work schedules and task distribution among team members.
Student Helper @Studio27
Ngee Ann Polytechnic
Ngee Ann Polytechnic
07.2011 - 03.2014
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Kitchen Assistant (Part-Time)
The Chicken Rice Shop
Habourfront
02.2011 - 04.2011
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Assist the servers on taking orders for food and drinks.
- Experienced with proper skilled technique of chopping whole chicken.
- Handling stock takes at the end of every month.
- Cleaned and organized kitchen stations to maintain cleanliness and promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
Education
Earn & Learn Specialist Diploma - Electrical Design and Operations
Ngee Ann Polytechnic
01.2019
Diploma - Electrical Engineering with Option in Solar Technology
Ngee Ann Polytechnic
01.2014
Secondary Education - 5 GCE ‘O' Level Credits
Ahmad Ibrahim Secondary School
01.2010
Primary Education - PSLE
Yishun Primary School
01.2004
Skills
- Microsoft Teams
- AutoCAD
- LabVIEW
- Mandarin
- Vietnamese
- Leadership
- Safe driving
- Class 3 licence
- Vocational bus driving licence
- Emergency response
- Kayaking
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Photography
Awards
- Certificate of Merit in 1st in Science
- 2006 Edusave Scholarship
- 2008 Edusave Scholarship
- Letter of Appreciation for Service as Student Councillor
- 2009 Edusave Scholarship
- Academic Prize Award 2010
- Certificate of Appointment as School of Engineering Student Leaders (Rangers)
- Certificate of Leadership in Regional Situational Leadership Programme
- Outstanding Medic Award for NDP 2015 – National Service
- Army Engineer Support Certificate (Overseas Attachment) 2016 – National Service
Interests And Skills
- Experienced with Microsoft Teams collaboration tools
- Proficient in AutoCAD and LabVIEW
- Fundamental Mandarin and Vietnamese conversation
- Student council leadership
- Leadership in engineering student body
- Over a decade of safe driving with a Class 3 licence
- Vocational bus driving licence
- Emergency response skills
- Certified in basic and intermediate kayaking skills
- Experience in competitive dragonboat events
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Photography services
Languages Written
- English
- Malay
Personal Information
ID Number: 92200730
Timeline
Freelancer
Giggle Agency
06.2024 - Current
Freelancer
Elitez Agency
08.2023 - Current
Store Associate (Contract)
ST Logistics Pte Ltd
05.2023 - 08.2023
Sales Engineer
Fuji Electric Asia Pacific Pte Ltd
03.2020 - 04.2023
Engineer
Terasaki Electric Co. (FE)
10.2017 - 03.2020
Technician Cum Storeman (Contract Staff)
ASMPT Singapore Pte Ltd
10.2016 - 10.2017
Librarian Assistant (Part-Time)
ITE College Central
04.2014 - 06.2014
Student Helper @Studio27
Ngee Ann Polytechnic
07.2011 - 03.2014
Kitchen Assistant (Part-Time)
The Chicken Rice Shop
02.2011 - 04.2011
Earn & Learn Specialist Diploma - Electrical Design and Operations
Ngee Ann Polytechnic
Diploma - Electrical Engineering with Option in Solar Technology
Ngee Ann Polytechnic
Secondary Education - 5 GCE ‘O' Level Credits
Ahmad Ibrahim Secondary School
Primary Education - PSLE
Yishun Primary School