Muhammad Rozaini Bin Muhammad Razali

Goodwood Park Hotel - Banquet Server

Pan Pacific Hotel (Orchard) - Restaurant server

Four Seasons Hotel - Banquet Server

JW Marriot Hotel (Grand Ballroom) - Banquet Server cum Bar crew cum Advertiser

JW Marriot Hotel (Beach Road Kitchen) - Server

JW Marriot Hotel (Pantry) - Server)

St Regis Hotel - Banquet Server

ParkRoyal Collection Hotel (Marina Bay) - Banquet Server

• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Skilled at working independently and collaboratively in a team environment.
• Strengthened customer relationships with consistent communication and timely services.
• Worked effectively in fast-paced environments.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Paid attention to details while completing tasks given.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Worked flexible hours across night, weekend, and holiday shifts.

Banks:

CitiBank MBFC - Pantry Server cum Customer Service Counter

JP Morgan - Pantry Server

Clubs and Bar:

Marina Bay Sands - Skybar, Celavi

*Awarded for top sales achievement of the month as a Casual Labour

Modrian Hotel (Jungle Ballroom) - Server

QT Hotel - Bar crew

Octapas - Server

Restaurants:

Intercontinental Singapore Hotel (1880) - Server

Intercontinental Singapore Hotel (Publico Ristorante) - Server

OverEasy American Restaurant - Server

Country clubs:

Orchid Country Club - Banquet Server

Singapore Swimming Club (Palms) - Server/Cashier

• Proven ability to learn quickly and adapt to new situations.
• Passionate about learning and committed to continual improvement.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Strengthened communication skills through regular interactions with others.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked effectively in fast-paced environments.

Involved a set of standardized responsibilities and duties.

Singapore Police Force

Singapore Civil Defence Force

• Adhering to all SCDF policies and procedures, as well as relevant regulations and laws.
• Maintaining accurate records of all items stored in the warehouse, ensuring proper stock levels, and preventing stockouts in electronic databases or spreadsheets.
• Overseeing the movement and storage of goods, including identifying optimal routes and methods for transportation.
• Ensuring the security of stored materials, complying with safety regulations, and maintaining a clean and organized warehouse environment.
• Organizing, storing, and retrieving materials in the warehouse, ensuring optimal utilization of space.
• Involved in National Day events set-ups and worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

• I have a strong passion in doing sales and an upgrade for career advancement merging Sales and Engineering.
• Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
• Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
• Provide technical assistance to customer product inquiries to ensure compliance with safety standards and statutory requirements are met
• Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
• Collaborated closely with internal teams to deliver top-notch customer service, ensuring seamless implementation of products and services.
• Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
• Suggested ideas for product evolution and new product variants.
• Generate sales report and present to the upper management.
• Provided sales forecasts for product sales opportunities within assigned accounts.
• Achieved consistent year-over-year growth in territory sales by proactively identifying new opportunities and strategically expanding business relationships within existing accounts.

• Joined the company under the Specialist Diploma Earn & Learn Programme organised by Ngee Ann Polytechnic to implement the first ever Work & Study experience.
• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
• Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
• Participated in formal internal design reviews of proposed products and components.
• Continuous learning and upgrade for career advancement.
• Reviewed technical drawings developed by CAD technicians and drafters.
• Conducted testing and troubleshooting to ensure requirements, standards and safety are implemented on Electrical design and operations.
• Enhanced product performance by conducting thorough failure analysis and recommending improvements.
• Conducted Factory Acceptance Tests, Site Acceptance Test, Commissioning and Sea Trial Tests.
• On-site experiences in various industries from Industrials, Marines(In Oil & Gas, and Government), Train systems(SMRT/SBS) for both local and regional projects.

Technician role:

• Work with engineers to be in-charge of several popular machine models to ensure smooth operation workflow and meet daily production targets.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Optimized system performance thorough testing and analysis.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.

Storeman role:

• Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
• Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
• Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
• Demonstrated excellent attention to detail while verifying incoming shipments against invoices or purchase orders for accuracy.
• Conducted quality checks on incoming goods before storage or distribution to ensure they met company standards.

• Contributed to a welcoming library environment by promptly addressing patron inquiries and concerns.
• Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
• Enhanced library user experience by providing efficient assistance in locating and accessing materials.
• Collaborated with fellow staff members to develop engaging library programming and events for diverse audiences.
• Managed overdue notices and fines, ensuring timely returns while maintaining positive rapport with patrons regarding their accounts.
• Facilitated smooth operations during busy periods by effectively coordinating work schedules and task distribution among team members.

• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Assisted chefs in food preparation tasks, resulting in timely meal service.
• Assist the servers on taking orders for food and drinks.
• Experienced with proper skilled technique of chopping whole chicken
• Handling stock takes at the end of every month
• Cleaned and organized kitchen stations to maintain cleanliness and promote team efficiency.
• Collaborated with team members to ensure smooth workflow during peak hours.