MUHAMMAD RAIHAN BIN RASHID
Pasir ris
Summary
Consistently contributed to process enhancements while upholding exceptional standards in client communication. A results-oriented professional with a strong foundation in delivering effective and meaningful solutions. Demonstrated success in promoting team collaboration and remaining flexible in dynamic environments. Experienced in strategic planning, project management, and building strong client relationships. Recognized for dependability, sharp analytical thinking, outstanding communication, and the ability to juggle multiple priorities with strong organizational and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Business Architecture Arch Associate
Accenture
01.2023 - Current
- Company Overview: Tech Consulting, Cloud Migration
- Liase with stakeholders to understand business requirement and needs
- Analyse, identify system gap and provide solution
- Perform comprehensive analysis of business requirement specifications and evaluate the feasibility of solution
- Acted as point of contact for incident between the domain team and stakeholders.
- Handling of Operational incidents and providing solution to issues raised.
- Assisted clients in defining testing scope requirements, ensuring thorough testing of software applications for quality assurance and compliance.
- Prepared data for clients' User Acceptance Testing (UAT), ensuring accurate and timely data provisioning to support UAT activities and ensure successful testing outcomes.
- Responsible for coordinating batch Control Run for Batch Jobs before releasing for Operational Scheduled Daily Run.
- Involve in Data Extraction, Data Patching for Impact analysis and solutioning for operation impact.
- Responsible for requirement gathering and data preparation for Service Request/Change Request
- Reduced design gaps and bugs through identification of edge scenarios, rigorous testing and management of risks before, during and after implementation.
- Developed and implemented strategies to increase business user satisfaction and engagement.
- Software Used: AzDo, Microsoft SQL Server
- Led cross-functional team to launch new product line, meeting all project milestones.
- Tech Consulting, Cloud Migration
Software Engineer New Associate
Accenture
08.2021 - 12.2022
- Company Overview: Tech Consulting, Cloud Migration
- Serve as a business analyst in an Azure cloud migration project migrating from legacy single DB to a distributed database architecture.
- Responsible for migration ETL requirement gathering, design gap identification, and timely delivery of system implementation and bug fixes.
- Ensure UAT functional and technical objectives are met through preparation and supervision of user acceptance testing.
- Reduced migration scope change volatility through analysis of the impact of requirement changes and proposed improved solutions to address unmet business needs.
- Improved collaboration with product owners, users and application team through the timely updates and timeline management by ensuring the team is working to meet deadlines throughout the entire process.
- Reduced design gaps and bugs through identification of edge scenarios, rigorous testing and management of risks before, during and after implementation.
- Work with a team of 2-4 Developers that does Data Migration for 3 out of 9 Domains.
- Software Used: AzDo, Microsoft SQL Server
- Tech Consulting, Cloud Migration
Internship
Continental Automotive
02.2019 - 05.2019
- Providing first level Global support for colleagues that faces technical problem.
- Data Migration.
- Video Editing for e-learning topics.
- Organizing and ensuring the upkeep of content in the company knowledge portal.
- Creating aesthetically pleasing graphic content.
Internship
Continental Automotive
04.2018 - 09.2018
- Providing first level Global support for colleagues that faces technical problem.
- Data Migration.
- Video Editing for e-learning topics.
- Organizing and ensuring the upkeep of content in the company knowledge portal.
- Creating aesthetically pleasing graphic content.
Education
Specialist Diploma in Business Analytic -
Temasek Polytechnic
10.2023
Intro To Web App Development -
Smartcademy
01.2020
Computer Engineering -
Temasek Polytechnic
01.2019
'O' Level -
Coral Secondary School
01.2015
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Product knowledge
- Relationship building
- Complex Problem-solving
- Cross-functional teamwork
- Triaging
- Problem-solving abilities
Languages
English
Malay
Personal Information
- Place of Birth: Singapore
- Date of Birth: 11/17/97
- Nationality: Singaporean
Timeline
Business Architecture Arch Associate
Accenture
01.2023 - Current
Software Engineer New Associate
Accenture
08.2021 - 12.2022
Internship
Continental Automotive
02.2019 - 05.2019
Internship
Continental Automotive
04.2018 - 09.2018
Intro To Web App Development -
Smartcademy
Computer Engineering -
Temasek Polytechnic
'O' Level -
Coral Secondary School
Specialist Diploma in Business Analytic -
Temasek Polytechnic
Similar Profiles
Uttara MerupulaUttara Merupula
Team Leader at AccentureTeam Leader at Accenture
Anchitha K RAnchitha K R
Senior Software Engineer at AccentureSenior Software Engineer at Accenture
PHANI TEJA NALLAMOTHUPHANI TEJA NALLAMOTHU
Senior Manager, Technology Architecture at AccentureSenior Manager, Technology Architecture at Accenture