Muhammad Nurman
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Offering unique blend of empathy and organizational skills, eager to learn and grow in school counseling environment. Brings solid foundation in psychological principles and effective communication techniques. Ready to use and develop counseling and program development skills in a school counsellor role.
Overview
7
7
years of professional experience
Work History
Assistant Manager
The Coffee Bean & Tea Leaf
10.2023 - 06.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs to elevate service standards and knowledge.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
PT Junior Cook
Abang Western Power
03.2022 - 11.2022
- .
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Followed health, safety and sanitation guidelines while preparing and serving food.
PT Food Handler
Sofnade
12.2018 - 02.2020
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food orders to support waitstaff and other team members.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Received orders from customers and input into order management system.
- Distributed food during busy peak periods to drive customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Production Assistant Intern
Xtreme Media Pte Ltd
09.2019 - 01.2020
- Registered equipment and production materials on database to enable tracking history and maintain detailed records.
- Coordinated travel for production staff by arranging transportation and hotels.
- Aided with shooting of travelogue series "Ekspidisi Ekstrem" on MediaCorp Suria as a production assistant
- Contributed to production meetings by issuing schedules, shot lists and other important documents.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Completed wide range of tasks in diverse filming areas to support operations.
- Researched copyrights, royalties and other permission aspects for music, footage and images.
- Prepared agreements for artist bookings and performances.
- Assisted with location scouting by researching, photographing and recommending locations.
- Operated camera, lighting and grip equipment to use during production process.
- Created and updated records and files to maintain document compliance.
- Organized and stored filming equipment and other assets for production.
Education
Diploma - Media Production And Design
Republic Polytechnic
9 Woodlands Ave 904.2022
N Levels, O Levels - Secondary School
Northland Secondary School
3 Yishun Street 2211.2016
PSLE - Primary School
Woodlands Ring Primary School
11 Woodlands Ring Road11.2011
Skills
- Customer Rapport
- Customer Interaction
- Document Preparation
Timeline
Assistant Manager
The Coffee Bean & Tea Leaf
10.2023 - 06.2025
PT Junior Cook
Abang Western Power
03.2022 - 11.2022
Production Assistant Intern
Xtreme Media Pte Ltd
09.2019 - 01.2020
PT Food Handler
Sofnade
12.2018 - 02.2020
Diploma - Media Production And Design
Republic Polytechnic
N Levels, O Levels - Secondary School
Northland Secondary School
PSLE - Primary School
Woodlands Ring Primary School
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