Dedicated and physically fit individual with over 10 years in the horse racing industry and current experience in pest control. Looking to contribute field expertise, safety awareness, and teamwork to a stable career path.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Killem Pest Pte Ltd
07.2024 - Current
Last Salary: $2,310
Reason of leaving: Resigned
Jobscope:
- Conduct pest inspections and treatments.
- Ensure safety standards per NEA guidelines.
Call Centre/Customer Service Officer
Connect Centre
01.2022 - 01.2024
Last Drawn: $2,500
Reason of leaving: Contract Ended
Jobscope:
Handled high-volume inbound and outbound customer service calls across various industries.
.Resolved inquiries, complaints, and service issues in a professional and timely manner.
.Maintained accurate records using CRM systems and ensured adherence to company protocols.
.Recognised for patience, clear communication, and customer satisfaction.
Apprentice Jockey / Trackrider
Singapore Turf Club
01.2011 - 01.2022
Last Drawn: $3,000
Reason of leaving: Company Closure
Jobscope:
- Over 10 years of experience in racing and trackwork.
- 85 race starts, 2 wins, 10 placings.
- Performed 60+ jump-out trials.
Education
PSLE - undefined
Ang Mo Kio Primary School
GCE O-Level - English B3, Math A1, Science A2-B3, Humanities A2
Mayflower Secondary School
Skills
Pest Control
Track Riding
Teamwork
Safety Compliance
Customer Service Oriented
Fluent English, Malay and Basic Chinese
Certification
Class 3 Driving License – Since 2011
Class 4 Driving License- Since Aug 2025
Apprentice Jockey - 2008
Gift-Centred Mentoring - 2024
NEA Pest Management License (Certified Periods: 09 Oct 2008 – 08 Oct 2011, 03 Feb 2025 – 02 Feb 2028)
Testimony & Professional Summary
Dedicated and adaptable professional with over a decade of hands-on experience across diverse industries, including horse racing, pest control, and customer service. Known for resilience, strong communication skills, and a high level of discipline gained from years as an apprentice jockey and frontline service agent.
I bring a strong work ethic, problem-solving ability, and a people-first mindset. My recent ventures into mentorship and entrepreneurship reflect my passion for empowering others and my drive to constantly grow. Whether dealing with customers, managing safety standards, or building new opportunities, I lead with integrity, empathy, and a strong sense of purpose.
Customer Service Role
Friendly and service-oriented individual with extensive experience in customer-facing roles, including 2 years in call centres and over a decade managing daily operations. Passionate about creating positive customer experiences, resolving issues efficiently, and working in dynamic team settings. I am driven by the desire to uplift others and always aim to bring patience, empathy, and professionalism to every interaction.
Mentorship / Community Empowerment Role
Purpose-driven mentor and leader with a background in community engagement, youth development, and women's empowerment. My experience across customer service, entrepreneurship, and training allows me to connect meaningfully with people from all walks of life. I am committed to helping others grow, communicate confidently, and reach their potential through guidance, empathy, and lived experience.
ADDITIONAL INFORMATION
Dependable and responsible contributor committed to excellence and success.
Confident, hard working and willing to learn new things. Able to multitask and fast learner.
A good level of English spelling and grammar
Good typing and keyboard skills , good computer skills including word,Excel ,MS Outlook and PowerPoint.
Customer Service oriented with a Great etiquette.
I can do the work and deliver exceptional results. I will fit in beautifully and be a great addition to the team. I possess a combination of skills and experience that make myself stand out from the crowd. Willing to learn and explore in new environment to gain more experience for the advantages. I’m a fast learner person and able to multitasking. Love working as a team (teamwork) as it can lead others to succeed and I am able to work independently.
Any other further information needed will be provided during the interview.
Timeline
Pest Control Technician
Killem Pest Pte Ltd
07.2024 - Current
Call Centre/Customer Service Officer
Connect Centre
01.2022 - 01.2024
Apprentice Jockey / Trackrider
Singapore Turf Club
01.2011 - 01.2022
PSLE - undefined
Ang Mo Kio Primary School
GCE O-Level - English B3, Math A1, Science A2-B3, Humanities A2
Vice President Cum Senior Entomologist at Greencare Pest Control and Cleaning Pte LtdVice President Cum Senior Entomologist at Greencare Pest Control and Cleaning Pte Ltd