Muhammad Nazir Bin Arfa
Summary
A passionate individual who strongly believes in honing new skills to ensure efficient and effective workflow. With a work-oriented approach, every task delegated would be handled with utmost ability. Organized and dependable individual, proficient at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Guest Service Officer
Mandai Wildlife Group (Night Safari)
08.2023 - Current
- Welcomed guests on arrival, displaying professional and friendly approach.
- Assist in day-to-day operations of the park, inclusive of queue and crowd management, maintaining park cleanliness.
- Ensure delivery of excellent guest experience.
- Manage guest interactions, inclusive of greeting, answering to guest queries and assisting in other guest-related situations.
- Provide administrative support to the department and support in wildlife management efforts.
Retail Associate
Toys“R”Us
12.2020 - 04.2021
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to different catagories.
- Maintained workplace hygiene and carried out ad-hoc duties to ensure customers’ satisfaction.
Hardware Engineering Intern
Ardentec Singapore Pte Ltd
03.2020 - 08.2020
- Assisted the hardware engineering team by conducting monthly machinery and equipment maintenance.
- Defined process flows and drove continuous process improvement efforts to maximize product yield.
- Liaised closely with engineers to conduct effective wafer testing for customers.
- Designed and coordinated tests on wafer mapping to ensure smooth process of wafer testing.
- Adhered and practiced safety procedures and housekeeping standards in office and clean room in compliance to company’s regulations and procedures.
- Participated in internal audits of quality management system.
- Ensuring Testers/Probers are in optimal working conditions before inserting the wafers.
Grocery Associate
NTUC Fairprice Co-operative Ltd
12.2017 - 03.2018
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Operated manual pallet jacks in compliance to company’s safety regulation in order to relocate heavy merchandise on sales floor for timely stocking.
- Maintained routine task of scanning products to ensure safety for customers’ consumption.
Education
Diploma - Electrical & Electronics Engineering
Singapore Polytechnic
03.2021
'N' (Normal Academic) & 'O' Level Certificate -
Assumption English School
12.2017
Skills
- Testing Protocols and Procedures of machinery equipment
- Troubleshooting and Testing of Testers/Probers
- Proficiency in AutoCAD
- Proficient hands-on skills
- Performing Corrective/Preventive maintenance procedures
- Adaptable to environment (cleanroom)
- Competent in interpersonal/intercultural communications
- Sociable team-player
Certification
- Certificate in Phlebotomy Principles and Practice at Republic Polytechnic (September 2022)
- Higher Certificate in Healthcare, Nursing at SAF Medical Training Institute (November 2021)
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Timeline
Guest Service Officer
Mandai Wildlife Group (Night Safari)
08.2023 - Current
Retail Associate
Toys“R”Us
12.2020 - 04.2021
Hardware Engineering Intern
Ardentec Singapore Pte Ltd
03.2020 - 08.2020
Grocery Associate
NTUC Fairprice Co-operative Ltd
12.2017 - 03.2018
Diploma - Electrical & Electronics Engineering
Singapore Polytechnic
'N' (Normal Academic) & 'O' Level Certificate -
Assumption English School
Similar Profiles
Keith Jia JunKeith Jia Jun
Guest Relations Officer at Mandai Wildlife GroupGuest Relations Officer at Mandai Wildlife Group
Mithrra SahtiveluMithrra Sahtivelu
Senior Trainer/Presenter at Mandai Wildlife GroupSenior Trainer/Presenter at Mandai Wildlife Group
ALIAS KAMSINALIAS KAMSIN
Membership Officer at MANDAI WILDLIFE GROUPMembership Officer at MANDAI WILDLIFE GROUP