Summary
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Nasrul

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Work History

Waiter

Grand Hyatt Hotel Buffet
03.2022 - 04.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Retail Associate

Garrett Popcorn
11.2021 - 03.2022
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

Diploma In Facility Management - Facility Management

Singapore Polytechnic
Singapore
04.2025

GCE O LEVEL - Secondary Education

Yusof Ishak Secondary School
Singapore
01.2022

Skills

  • Food Safety Understanding
  • Food Inspection
  • Guest Relations Management
  • High-Volume Dining
  • Order Management
  • Food Spoilage Prevention
  • Sales Techniques
  • Menu Memorization
  • Item Promotion

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Chinese (Mandarin)
Beginner (A1)

Timeline

Waiter

Grand Hyatt Hotel Buffet
03.2022 - 04.2022

Retail Associate

Garrett Popcorn
11.2021 - 03.2022

Diploma In Facility Management - Facility Management

Singapore Polytechnic

GCE O LEVEL - Secondary Education

Yusof Ishak Secondary School

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Muhammad Nasrul