Muhammad Mahyudin
Summary
Adept at optimizing processes and enhancing customer satisfaction, my experience spans roles from Foodpanda delivery rider to SCDF firefighter. Demonstrated professionalism and strong communication, I excel in high-pressure environments, ensuring timely outcomes and safety. Skilled in emergency response and logistical efficiency, I consistently improve service quality and operational effectiveness.
Overview
6
6
years of professional experience
Work History
Food Delivery Rider
Foodpanda
08.2021 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Firefighter
SCDF
07.2022 - 02.2024
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Warehouse Worker
Adidas Singapore
10.2019 - 12.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Cook
KFC
03.2020 - 09.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Restaurant Waiter
Tanglin Country Club
11.2018 - 02.2019
- Maintained clean and organized dining areas for optimal guest experience.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
N Level -
Woodlands Secondary School
Singapore2019
PSLE -
Marsiling Primary School
Singapore2015
Skills
- Professionalism and courtesy
- Reliability and punctuality
- Strong communication skills
- Positive attitude
- Attention to detail
- Time management
Timeline
Firefighter
SCDF
07.2022 - 02.2024
Food Delivery Rider
Foodpanda
08.2021 - Current
Cook
KFC
03.2020 - 09.2020
Warehouse Worker
Adidas Singapore
10.2019 - 12.2020
Restaurant Waiter
Tanglin Country Club
11.2018 - 02.2019
N Level -
Woodlands Secondary School
PSLE -
Marsiling Primary School
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