Summary
Overview
Work History
Education
Skills
Timeline
Generic

Muhammad Khalis

Summary

Dedicated and customer-focused Business Information Systems student with a strong foundation in customer service and a genuine passion for technology. Possessing two years of retail customer service experience, I have honed my skills in active listening, empathy, and effective communication. Known for my patience, understanding, and willingness to assist, I bring a customer-centric mindset to technical problem-solving. My disciplined work ethic, adaptability, and commitment to continuous learning make me well-suited for roles where I can provide exceptional support and guidance to customers navigating Apple's products and services. Eager to leverage my skills and enthusiasm as an Apple Support Advisor to contribute to a positive customer experience and uphold Apple's reputation for excellence.

Overview

5
5
years of professional experience

Work History

Part Time Sales Associate

IKEA
12.2022 - 07.2023
  • Cleaning and tidying the sales floor
  • Assisting full-timers with sales
  • Handling of stocks.

Boss

Hugo Boss, Marina Bay Sands
02.2022 - 03.2022
  • Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
  • Compiled and maintained log books, run reports and training records.
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Directed work of [Number] firefighters engaged in extinguishing fires.

NSF SAF

11.2018 - 11.2020
  • Registration of particulars for vaccine patients
  • Ushering patients to their locations

Sales Associate

H&M
01.2018 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Diploma - Business Information Systems

Republic Polytechnic
Singapore
05.2025

Private O Level Candidate - Secondary Education

Institute of Technical Education
Singapore
2021

Nitec Certificate -

Institute of Technical Education
Singapore
12.2017

Bedok Green Secondary School
Singapore
2015

Opera Estate Primary School
Singapore
12.2011

Skills

  • Cashiering
  • Sales
  • Conflict Management
  • Customer Service
  • Microsoft Excel
  • Python
  • Java
  • MySQL
  • HTML

Timeline

Part Time Sales Associate

IKEA
12.2022 - 07.2023

Boss

Hugo Boss, Marina Bay Sands
02.2022 - 03.2022

NSF SAF

11.2018 - 11.2020

Sales Associate

H&M
01.2018 - 10.2018

Diploma - Business Information Systems

Republic Polytechnic

Private O Level Candidate - Secondary Education

Institute of Technical Education

Nitec Certificate -

Institute of Technical Education

Bedok Green Secondary School

Opera Estate Primary School
Muhammad Khalis