Dedicated and customer-focused Business Information Systems student with a strong foundation in customer service and a genuine passion for technology. Possessing two years of retail customer service experience, I have honed my skills in active listening, empathy, and effective communication. Known for my patience, understanding, and willingness to assist, I bring a customer-centric mindset to technical problem-solving. My disciplined work ethic, adaptability, and commitment to continuous learning make me well-suited for roles where I can provide exceptional support and guidance to customers navigating Apple's products and services. Eager to leverage my skills and enthusiasm as an Apple Support Advisor to contribute to a positive customer experience and uphold Apple's reputation for excellence.