Muhammad Ishaq Bin Salleh
Singapore
Summary
Operations Executive demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Executive
YCH Distripark Pte Ltd
04.2024 - Current
- Ensure timely delivery schedule and maintain relationships with transporters and internal stakeholders.
- Collaborated with cross-functional teams to develop integrated supply chain solutions that met customer demands and business objectives.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner, acting as main point of contact.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Managed warehouse operations, ensuring optimal inventory levels and proper storage conditions for goods.
- Conducted regular audits of warehouse facilities to identify areas for improvement, implementing corrective actions as needed.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Senior Officer
YCH Distripark Pte Ltd
10.2022 - 03.2024
- Process export documentations (Sea/Air/Local/Malaysia/DHL/FedEx/TNT/UPS) using our WMS and customer SAP system
- Liaise with customer service representatives on all shipment-related activities.
- Observed warehouse packing operations to verify conformance to specifications.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Co-ordinate with freight forwarders and delivery personnel on booking of shipment and ensure on-time collection/delivery of cargo
- Collected, arranged, and input information into database system..
- Coached junior team members, fostering professional growth and improving overall team performance.
Logistics Officer
YCH Distripark Pte Ltd
09.2019 - 09.2022
- Process export documentations (Sea/Air/Local/Malaysia/DHL/FedEx/TNT/UPS) using our warehouse management system and customer SAP
- Liaise with customer service representatives on all shipment-related activities
- Liaise with warehouse team on cargo readiness and cargo specifics
- Co-ordinate with freight forwarders and delivery personnel on booking of shipment and ensure on-time collection/delivery of cargo
- Archiving proof of delivery documents for audit purposes
Logistics Co-ordinator (Internship)
CWT Logistics Pte Ltd
09.2018 - 02.2019
- Assist with day-to-day orders
- Liaise with customer, freight forwarders and warehouse staffs to ensure on time receiving/sending of goods
- Ensure goods and documentations are accounted for
- Prepare shipping documents as and when necessary
Education
Diploma - Industrial Operations Management
Republic Polytechnic
05.2019
Higher NITEC - Electronics Engineering
ITE College West
05.2013
Skills
- Proficient in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, SAP, Oracle
Certification
- WSQ Operate Forklift (2024)
- Occupational First Aid Course (2024)
Accomplishments
- Commanding Officer’s Coin (2015)
- Outstanding Soldier Award (2015)
- Best Soldier for Month of February (2015)
- LCCI Level 2 Certificate in Computerise Accounting (2009)
- Basic Conversational Mandarin (2007)
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Operations Executive
YCH Distripark Pte Ltd
04.2024 - Current
Senior Officer
YCH Distripark Pte Ltd
10.2022 - 03.2024
Logistics Officer
YCH Distripark Pte Ltd
09.2019 - 09.2022
Logistics Co-ordinator (Internship)
CWT Logistics Pte Ltd
09.2018 - 02.2019
Diploma - Industrial Operations Management
Republic Polytechnic
Higher NITEC - Electronics Engineering
ITE College West
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