Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies and Interests
Certification
Timeline
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Nur Sarfina Binte Mohd Sukeri

Nur Sarfina Binte Mohd Sukeri

Singapore

Summary

Dynamic and results-oriented professional with a workplace, adapt in teamwork and collaboration, and exceptional time management skills. Excelled in enhancing customer satisfaction through efficient service and maintaining high standards of cleanliness and safety. Demonstrated creativity in problem-solving and a strong work ethic, contributing significantly to team success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Crew

Eighteen Chefs
Singapore, Singapore
02.2023 - Current
  • Work effectively as part of a team to ensure smooth and efficient operation of the restaurant
  • Handle cash and credit card transactions accurately and securely
  • Prepare and serve beverages such as coffee, tea, and soft drinks
  • Serve food and drinks to customers in a timely and efficient manner
  • Clear tables and prepare them for the next customers

Kids Club Ambassador

BUDS Shangri-La
Singapore, Singapore
09.2019 - 07.2021
  • Following safety and security protocols to ensure the well-being of children and their families
  • Ensuring that children are supervised and safe at all times
  • Maintaining a clean and organized environment, including organizing toys and activity areas
  • Welcoming children and their families to the kids club, creating a friendly and inviting environment

Service Crew

Captain Kim Korean Buffet
Singapore, Singapore
09.2018 - 10.2018
  • Stock service areas with supplies such as plates, bowls, utensils and cups
  • Escort customers to their table
  • Perform cleaning duties such as sweeping and wiping, to keep equipment and facilities sanitary
  • Managing cash and card payments and operating the cash register
  • Following food safety and hygiene protocols

Education

Diploma - Diploma in Retail

WSQ Qualification in Retail Operations
Singapore Institute Of Retail Studies (SIRS)
07-2022

Nitec in Mechanical Technology -

ITE College East
01.2021

GCE 'N' Level -

Springfield Secondary School
01.2015

Skills

  • Time management
  • Creativity
  • Teamwork and collaboration
  • Problem-solving skills
  • Communication skills (verbal and written)
  • Multitasking and ability to work under pressure

Accomplishments

  • Edusave Award for Achievement, Good Leadership and Service
  • Edusave Certificate of Academic Achievement

Languages

Malay
English

Hobbies and Interests

  • Creative interests such as painting, music, sports
  • Volunteer work or community involvement

Certification

  • Food Safety and Hygiene (2023)
  • Social Media Marketing (15 Apr 2022) (OSMIUM PTE. LTD.)
  • Employee Communication Management (27 Aug 2024) (FIRSTCOM ACADEMY PTE. LTD.)
  • People and Relationship Management ( 15 Aug 2024) (FIRSTCOM ACADEMY PTE. LTD.)
  • Customer Service Excellence ( 19 Jun 2023) (ADEPT ACADEMY PTE. LTD.)

Timeline

Service Crew

Eighteen Chefs
02.2023 - Current

Kids Club Ambassador

BUDS Shangri-La
09.2019 - 07.2021

Service Crew

Captain Kim Korean Buffet
09.2018 - 10.2018
  • Food Safety and Hygiene (2023)
  • Social Media Marketing (15 Apr 2022) (OSMIUM PTE. LTD.)
  • Employee Communication Management (27 Aug 2024) (FIRSTCOM ACADEMY PTE. LTD.)
  • People and Relationship Management ( 15 Aug 2024) (FIRSTCOM ACADEMY PTE. LTD.)
  • Customer Service Excellence ( 19 Jun 2023) (ADEPT ACADEMY PTE. LTD.)

Diploma - Diploma in Retail

WSQ Qualification in Retail Operations

Nitec in Mechanical Technology -

ITE College East

GCE 'N' Level -

Springfield Secondary School
Nur Sarfina Binte Mohd Sukeri