Muhammad Firdaus Bin Jalal
F&B Assistant - Food Services
Summary
Muhammad Firdaus Bin Jalal, 34 years old, Singaporean.
A graduate from Republic Polytechnic with a Diploma in Nutrition and Food Science and WSQ Diploma in Culinary graduate from
At-Sunrice Globalchef Academy.
A job seeker who is seeking growth in my current profession or a career move with a company that offers a good working environment and career progression opportunities.
Experienced with customer service, inventory management, and teamwork. Utilizes strong organizational skills to maintain high standards in hospitality settings. Knowledge of effective communication techniques and customer satisfaction practices.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work History
F&B Assistant
Alexandra Hospital
06.2024 - Current
- Assist with ordering, receiving, inspecting and issuing of food & non-food items.
- Ensure all stock is stored in the correct manner and carry out regular stock take.
- Liaise with suppliers and handle queries relating to delivery and stock discrepancies.
- Keep inventory management systems and records up to date.
- Assist with in-house caterings on ordering and setting up for events.
- Assist with department crockery and cutlery inventory count.
- Handle telephone calls, enquiries and feedback. Record and convey messages, follow up and respond as appropriate with inter-related departments.
- Generate patients’ meal chits from eMOS and handed over to kitchen for assembly of meals.
- Manage diet control in administration work and meal-related matters.
- Assist kitchen during meal assembly and plating ensuring all the meals are loaded accordingly.
- Monitor and collate operations reports on a regular basis, and highlight any discrepancies or irregularities to the Reporting Officer.
- Perform any other duties assigned by supervisor.
Delivery Rider
Grab
12.2021 - 03.2024
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Managed customer inquiries and complaints in polite and professional manner.
Auxiliary Police Officer
Certis Cisco
02.2019 - 11.2021
- Maintaining a certain level of security presence in key installations
- Discipline, professional & regimental working environment
- Shift work, Long hours working environment
- Problem solving skills on ground during deployments
- Following Direct instructions from superiors
Junior Sous Chef / Sous Chef
Chef Wan's Kitchen
01.2018 - 07.2018
- Maintaining high standard of presentation of dishes according to Executive-Chef's requirements.
- Ability to produce own work in accordance with a deadline.
- Handling Ala Carte & Buffet service
- Manage Monthly Stock Inventory
- Assisting Executive Chef in menu planning
- Monitoring Junior Cooks
- Prepped daily menu items to quickly deliver upon request.
- Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices as needed.
- Demonstrated adaptability by quickly learning new recipes and techniques to accommodate guest dietary restrictions or preferences.
- Led team by example in preparing items accurately and according to high-quality standards.
Senior Chef De Partie / Junior Sous Chef
The Peak Bistro
09.2016 - 11.2017
- Maintaining high standard of presentation of dishes according to Executive Chef's requirements.
- Ability to produce own work in accordance with a deadline.
- Handling Ala Carte & Catering service
- Maintained a clean and organized work environment through diligent cleaning practices, contributing to overall sanitation scores exceeding industry standards.
- Collaborated closely with other senior kitchen staff in daily operations, fostering a unified team environment conducive to high-quality food production.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Disciplined and dedicated to meeting high-quality standards.
- Maintained inventory records and updated ordering systems regularly to ensure adequate stock levels based on anticipated demand.
Chef De Partie
Creature of Comfort
07.2015 - 01.2016
- Individually handling the stove
- Supervise junior cooks in preparing, cooking, fabricating, executing, garnishing and presentation of food.
- Disciplined and dedicated to meeting high-quality standards.
- Maintained well-organized mise en place to keep work consistent.
- Working closely with the owner's wants & needs.
- Implementing storage ideas for ingredients use.
- Fusion Asian Peranakan / Western Cuisine
- Sanitized all counters properly to prevent food-borne illness.
Commis Chef
Qantas Lounge - Changi Airport
01.2015 - 07.2015
- Individually handling the stove
- Buffet Set-up Preparation
- Assigned to both Cold & Hot side.
- Maintaining high standards of presentation and quality of foods according to the lounge's SOP.
- Buffet Line Concept with Live station
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
Commis Chef
Skyve Wine Bistro
06.2014 - 01.2015
- Individual station handling
- High Volume Ala Carte Preparation
- Assigned to 4 stations, Aboyeur, Pizza Station, Sauteed Station, Griller Station
- Maintaining high standards of presentation and quality of foods according to the restaurant SOP.
- Ala Carte & Event Caterings (Western Cuisine)
- Sous-Vide concept
- Fast-paced environment
- Rotated through all prep stations to learn different techniques.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
Education
Diploma - Nutrition and Food Science
Republic Polytechnic
Singapore, Singapore 01.2021 - 01.2024
WSQ Diploma - Culinary Arts
AT-SUNRICE GLOBALCHEF ACADEMY PTE.LTD
Singapore 01.2013 - 01.2015
N' LEVEL -
SERANGOON SECONDARY SCHOOL
Singapore 01.2003 - 01.2007
Skills
- Halal Assurance Officer
- Food Hygiene Level 3
- Team leadership qualities
- Culinary
- Safe food handling
- Food storage practices
- Nutritional knowledge
- Attention to detail
- Multitasking
National Service
Singapore Armed Forces, 05/03/2010, 03/02/2012, Rifleman (Lance Corporal), Infantry Advance Continuation Training, Basic Military Training, MINDEF Reserves (MR)
Personal Information
- Age: 34
- Nationality: Singaporean
- Spoken Language : English, Malay
- Written Language : English, Malay
Timeline
F&B Assistant
Alexandra Hospital
06.2024 - Current
Delivery Rider
Grab
12.2021 - 03.2024
Diploma - Nutrition and Food Science
Republic Polytechnic
01.2021 - 01.2024
Auxiliary Police Officer
Certis Cisco
02.2019 - 11.2021
Junior Sous Chef / Sous Chef
Chef Wan's Kitchen
01.2018 - 07.2018
Senior Chef De Partie / Junior Sous Chef
The Peak Bistro
09.2016 - 11.2017
Chef De Partie
Creature of Comfort
07.2015 - 01.2016
Commis Chef
Qantas Lounge - Changi Airport
01.2015 - 07.2015
Commis Chef
Skyve Wine Bistro
06.2014 - 01.2015
WSQ Diploma - Culinary Arts
AT-SUNRICE GLOBALCHEF ACADEMY PTE.LTD
01.2013 - 01.2015
N' LEVEL -
SERANGOON SECONDARY SCHOOL
01.2003 - 01.2007
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