Muhammad Firdaus
Summary
With a robust background at Certis Cisco and diverse roles, including Auxiliary Police Officer and Fire Fighter, I excel in surveillance techniques and fostering public relations. My career is marked by a commitment to professionalism, enhancing safety, and mentoring peers, significantly improving team skills and operational efficiency.
Overview
8
8
years of professional experience
Work History
Auxiliary Police Officer
Certis Cisco
12.2021 - 11.2024
- Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
- Developed strong working relationships with fellow auxiliary officers as well as regular police personnel fostering teamwork and collaboration towards common goals.
- Supported local law enforcement officers in controlling large events, ensuring crowd management, and maintaining order.
- Enhanced public safety by conducting regular foot patrols and maintaining vigilance for any suspicious activities.
- Adhered strictly to department policies and procedures when carrying out assigned duties, maintaining a high level of professionalism and integrity at all times.
Fire Fighter
Scdf (NS)
01.2019 - 12.2020
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
- Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
- Maintained optimal fire station conditions by overseeing daily equipment checks, facility repairs, and inventory management tasks.
- Reduced fire hazards within the community by conducting thorough building inspections and recommending preventive measures.
Rides Attendant
Cable Car
06.2018 - 12.2018
- Conducted thorough safety checks on all rides, contributing to an accident-free work environment.
- Promoted a culture of inclusivity within the park by treating every guest with respect regardless of their background or ability level.
- Exceeded performance expectations by regularly receiving positive feedback from guests and management alike.
- Served as a positive role model for new hires, demonstrating professionalism and commitment to safety throughout all aspects of the job.
- Managed high-stress situations calmly and effectively, resolving potential conflicts among guests without escalation.
- Followed safety procedures for operating and loading and unloading passengers from the rides
Carnival Worker
Jkids
03.2017 - 04.2018
- Supervised children''s play areas, ensuring a safe space for young guests to enjoy their time at the event.
- Assisted in the setup and teardown of carnival attractions, ensuring timely event start and end times.
- Implemented crowd control measures as needed to maintain orderliness within the grounds during peak hours.
- Managed ticket booths, accurately collecting payments and distributing ride tickets to guests.
- Enhanced customer experiences by providing friendly and efficient service while operating carnival rides.
- Handled customer inquiries and complaints professionally, resolving issues promptly to ensure guest satisfaction.
Education
Engineering - Mechathronics Engineering
ITE College West
Singapore01.2019
N Level -
Clementi Woods Secondary School
Singapore11.2016
Skills
- Search and seizure
- Incident documentation
- Surveillance techniques
- Self-discipline
- Public relations
- Firearms handling
Timeline
Auxiliary Police Officer
Certis Cisco
12.2021 - 11.2024
Fire Fighter
Scdf (NS)
01.2019 - 12.2020
Rides Attendant
Cable Car
06.2018 - 12.2018
Carnival Worker
Jkids
03.2017 - 04.2018
Engineering - Mechathronics Engineering
ITE College West
N Level -
Clementi Woods Secondary School
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