Muhammad Fatris Mustaffa
Singapore
Summary
Outgoing Data Center Specialist with experience overseeing multiple tasks and managing employees successfully. Hardworking individual committed to providing outstanding customer service and assistance.
Overview
6
6
years of professional experience
Work History
Part Time Sport Advisor
Decathlon Singapore Lab
07.2019 - 02.2021
- Initiated the responsibility in the sales of the bicycles and bicycles inventory storage
- Achieved the cycling department targeted turnover of 170% in 2020
- Awarded 2nd place in store for the 'Teammate of the Month' in 2020
Sitter /Elderly Caregiver
DIAKONOS
04.2021 - 03.2024
- Offered companionship and kindness to elderly patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support, significantly improving residents' mental health and overall happiness.
Coordinator (NS)
Singapore Armed Forces
05.2022 - 06.2022
- Showcase of our army equipment to the general public
- Coordinating a team in preparation of army booths
- Logistical support for other fellow soldiers when they are actively engaging the public
Logistical Support Coordinator (NS)
Singapore Armed Forces
03.2023 - 06.2023
- Orchestrating logistical support to infantry companies in outfields
- Preparation of equipment before starting mission
Facilitator (NS)
Singapore Armed Forces
08.2023 - 10.2023
- Facilitating in logistical movement of equipment from Singapore to USA and vice versa
- Supporting of active battalion needs overseas
- Liaising with their local contractors with bedding and catering
Data Center Specialist
Racks Central
04.2024 - Current
- Reduced downtime through proactive troubleshooting and resolution of network, server, and storage issues.
- Worked collaboratively with vendors to resolve hardware or software issues expeditiously while minimizing disruptions to ongoing operations within the facility.
- Maintained a high level of availability for customer request for assistance
- Installed and managed structured cabling infrastructure.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
Education
Higher Nitec - Electronics Engineering
ITE College East
03.2021
Skills
- Communication skill
- Customer Service
- Leadership
- Teamwork
- Raspberry Pi
- Cabling installation
- Customer relationship management
- Problem solving
- Attention to detail
- Vendor relations
- Customer service
- Relationship building
Accomplishments
- Recognition from Unit Commander and Sergeant Major, 09/01/23
- BMT Company Best Shot, 02/01/22, Scored full marks in total of 32/32 in basic trainfire package and awarded with a token
Languages
Bahasa Melayu
English
Hobbies and Interests
- Motorcycle riding
- Fitness
- Traveling
Milestones In Ns
- Overseas Training Exercise in USA, 08/01/23, 10/01/23, Facilitating in logistical movement of equipment from Singapore to USA and vice versa, Supporting of active battalion needs overseas, Liaising with their local contractors with bedding and catering
- Unit Evaluation Exercise, 03/01/23, 06/01/23, Orchestrating logistical support to infantry companies in outfields, Preparation of equipment before starting mission
- Army Open House, 05/01/22, 05/01/22, Showcase of our army equipment to the general public, Coordinating a team in preparation of army booths, Logistical support for other fellow soldiers when they are actively engaging the public
Timeline
Data Center Specialist
Racks Central
04.2024 - Current
Facilitator (NS)
Singapore Armed Forces
08.2023 - 10.2023
Logistical Support Coordinator (NS)
Singapore Armed Forces
03.2023 - 06.2023
Coordinator (NS)
Singapore Armed Forces
05.2022 - 06.2022
Sitter /Elderly Caregiver
DIAKONOS
04.2021 - 03.2024
Part Time Sport Advisor
Decathlon Singapore Lab
07.2019 - 02.2021
Higher Nitec - Electronics Engineering
ITE College East
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