Muhammad Fakhari Bin Mohd Rasam
Singapore
Summary
Strategic and results-driven operations leader with extensive experience in workplace services, operations management, and employee safety. Proven track record of successfully leading diverse teams, managing vendor relationships, and driving workplace experience initiatives. Possessing strong business acumen, exceptional problem-solving skills, and expertise in workplace services, environmental health & safety (EHS), and operational efficiencies. Skilled at collaborating with stakeholders to align workplace strategies with business objectives while ensuring compliance with regulatory standards.
Overview
16
16
years of professional experience
Work History
Operations Superintendent
P-Serv Pte Ltd
07.2024 - Current
- Company Overview: LTA VEP Project
- Lead workplace operations at Woodlands Checkpoint, managing a team of 50+ staff to ensure high-quality workplace services
- Ensure strict adherence to SOPs set by the Authority (LTA) while enhancing workplace experience for employees and visitors
- Partner with LTA, senior leadership, and external stakeholders to optimize workplace strategy and service delivery
- Oversee workplace services including front-of-house operations, vendor coordination, security, and EHS compliance
- Manage landlord relationships and ensure checkpoint facilities align with operational and regulatory requirements
- Implement workplace initiatives for efficiency, cost savings, and employee experience enhancement
- Support expansion and infrastructure planning to improve operational flow and space utilization
- Handle budget planning and cost optimization, ensuring operational resources are allocated effectively
- LTA VEP Project
Operations Executive
800 Super Waste Management
02.2023 - 06.2024
- Company Overview: Under NEA Integrated Public Cleaning Services / Department of Public Cleaning
- Led ground operations across three sectors, overseeing two morning teams and one night team
- Managed a team of cleaning supervisors, floaters, and cleaners, ensuring seamless execution of workplace services
- Partnered with NEA and key stakeholders to maintain high standards in public cleaning operations
- Conducted audits and compliance checks to ensure adherence to NEA cleaning regulations and safety protocols
- Implemented cost optimization strategies while maintaining high service quality and operational efficiency
- Developed training programs to enhance team productivity and safety awareness
- Under NEA Integrated Public Cleaning Services / Department of Public Cleaning
Operations Supervisor
800 Super Waste Management
11.2019 - 02.2023
- Company Overview: Under NEA Integrated Public Cleaning Services / Department of Public Cleaning
- Led the night shift team consisting of 1 Team Leader, 5 drivers, and 12 cleaning crew, ensuring effective service execution
- Conducted audits and inspections at bus stops, outskirts of MRT stations, Sembawang Park, Waterfront Jetty, and Causeway Bridge to ensure compliance with NEA standards
- Managed operational logistics, resource allocation, and emergency response in public cleaning services
- Enforced workplace safety measures and ensured teams adhered to environmental health & safety (EHS) protocols
- Collaborated with cross-functional teams to streamline cleaning processes and enhance service delivery
- Under NEA Integrated Public Cleaning Services / Department of Public Cleaning
Personal Trainer & Fitness Operations Lead
E’s Fitness Pte Ltd & DeFitnation Pte Ltd
11.2015 - 11.2019
- Managed and coached teams of personal trainers while overseeing daily fitness operations
- Developed training programs and led fitness initiatives, improving customer engagement and satisfaction
- Implemented innovative fitness programs to drive membership growth and retention
Emergency Response Specialist
Singapore Civil Defence Force
04.2009 - 06.2014
- Led emergency response operations, ensuring rapid and effective crisis management
- Conducted fire safety inspections and provided training on emergency preparedness
- Managed firefighting equipment and ensured operational readiness at all times
Education
Diploma in Sports and Exercise Science -
PSB Academy
Diploma in Emergency and Response - undefined
Singapore Civil Defence Force
Higher NITEC in Mechatronics Engineering - undefined
ITE College
Skills
- Workplace Operations & Strategy
- SOP Compliance & Regulatory Adherence
- Vendor & Stakeholder Management
- Environmental Health & Safety (EHS)
- Office Expansion & Space Planning
- Office Services (Front & Back of House)
- Crisis & Emergency Response
- Budget Planning & Cost Optimization
- Risk Management & Compliance
- Leadership & Team Development
- Workplace Communications
- Workplace safety regulations
- Operational best practices
- Managing landlord relationships
- Overseeing office expansions
- Microsoft Office Suite
- Communication skills
- Leadership skills
- Fast-paced environments
- Managing multiple projects
- Operational efficiency
- Shift scheduling
- Forecasting
Additional Skills And Knowledge
- Strong knowledge of workplace safety regulations and operational best practices.
- Experienced in managing landlord relationships and overseeing office expansions.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent communication and leadership skills.
- Ability to work in fast-paced environments and manage multiple projects.
Timeline
Operations Superintendent
P-Serv Pte Ltd
07.2024 - Current
Operations Executive
800 Super Waste Management
02.2023 - 06.2024
Operations Supervisor
800 Super Waste Management
11.2019 - 02.2023
Personal Trainer & Fitness Operations Lead
E’s Fitness Pte Ltd & DeFitnation Pte Ltd
11.2015 - 11.2019
Emergency Response Specialist
Singapore Civil Defence Force
04.2009 - 06.2014
Diploma in Emergency and Response - undefined
Singapore Civil Defence Force
Higher NITEC in Mechatronics Engineering - undefined
ITE College
Diploma in Sports and Exercise Science -
PSB Academy
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