Muhammad Balal
Dubai
Summary
Ambitious, career-focused job seeker, keen to obtain an entry-level banking position to help launch my career in the industry, whilst helping the company to achieve its goals and providing an excellent client experience. I have a passion for markets, with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal/networking/relationship building skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Private Residential Portfolio Manager
Family-Owned Business
2019.09 - Current
- Ongoing management of the family property portfolio, which is comprised of residential properties in Hong Kong, as well as residential and commercial properties in Pakistan
- Responsible for the management of the portfolio including decisions on the composition of the portfolio, the acquisition of new assets, as well as the disposal of others where appropriate
- Responsible for the management of individual properties, including building relationships with and managing communication with tenants, contractors and builders where required.
Private Kitchen Event Manager/Chef
MyRooftop
2021.03 - 2021.12
- Arranged private kitchen and other special bespoke events for groups of 10-30+ people
- Acted as Head Chef and managed a team of 4 kitchen and service staff
- Designed the menus, designed the venue, and sourced all relevant supplies etc
- For each unique event
- Event marketing and promotion.
Bar and Restaurant Manager
Ichu Peru, Armani Privé, Brickhouse
2012.05 - 2020.07
- Responsible for the management of the service side of the restaurants in which I worked
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees
- Worked in close collaboration with team members to ensure customers received high-quality service
- Resolved and investigated complaints regarding service, food quality and accommodations
- Prepared employee schedules to maintain appropriate staffing levels during peak periods
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
- Inspected dining and serving areas for cleanliness and proper setup
- Counseled and disciplined staff to address issues promptly and provide constructive feedback
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
- Created detailed reports on weekly and monthly revenues and expenses.
Education
Graduate Diploma in Diamonds - Diamonds
Geological Institute of America
Hong Kong Campus10.2023
Bachelor of Business Studies - Business Studies - Major in Management
Griffith University
Hong Kong Campus11.2019
Skills
- Team Management and leadership skills
- Entrepreneurial mindset
- Strong communication and relationship building skills
- Self-starter with strong business development skills
- Good team player
- Embrace challenges and am a fast learner
- Client Interfacing
- Contract Negotiation
- Market Understanding
- Client Relations
- Real Estate Investments
- Data Analysis
Languages
English
Urdu
English
Urdu
Cantonese
Punjabi
Technology Skills
Proficient in MS Office
Timeline
Private Kitchen Event Manager/Chef
MyRooftop
2021.03 - 2021.12
Private Residential Portfolio Manager
Family-Owned Business
2019.09 - Current
Bar and Restaurant Manager
Ichu Peru, Armani Privé, Brickhouse
2012.05 - 2020.07
Graduate Diploma in Diamonds - Diamonds
Geological Institute of America
Bachelor of Business Studies - Business Studies - Major in Management
Griffith University
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