Muhammad Aslam Bin Suhaimi
Singapore
Summary
I am an easy going and a team player, whom enjoy challenges and adaptable to new surroundings. I am able to plan daily deployment and execute the schedule. I am dedicated to work, responsible and hardworking individual. I am also a self-motivated person who has the ability to multi-task. I am willing to learn new things to gain more exposure and experience. I am highly computer literate and skill software includes Microsoft Word, Excel, PowerPoint, Schneider StruxeWare and Panasonic PLC programming. I’m able to work under stress with the least minimum supervision. I have the expiring that is spread across technician level till managerial position. I am also a customer orientated.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Operation Manager
Princeton Digital Group
11.2019 - Current
- To drive strategy in the datacenter Operations Management and support in Business growth
- To drive and lead in the portfolio and Capacity Management for the datacenter
- Build successful relationships with key stakeholders internally and externally to create a collaborative environment towards the achievement of Operations Excellence
- To drive and implement the Target Operating Model (TOM)
- To lead in the Critical Operations Optimization in Facility management, IT Infrastructure and also Datacenter Management system
- To drive automation, AI, IoT in the organization and the way we work
- To drive innovation within the Organization for productivity and efficiency objectives
- To support in the account transition phase for the datacenter and to identify the operational gaps
- To lead and develop into the next generation DCIM and BMS system for the datacenter
- To develop a skill assessment program to drive productivity and skill improvement for all the operations staff
- Support in the audit that are related to operations scope
- To develop a training platform for all our operations staffs and to trend training hours
- Reviews KPIs and explores opportunities for improvements; responsible for driving continuous improvement programs to improve service and to cut costs
- To drive and initiate sustainability
Data Centre System Engineer
Kingsland Data centre
05.2016 - Current
- Company Overview: Company was acquired by Keppel
- Maintenance and Rectification Work (Data Centre Equipment and M&E), Managing, troubleshooting and configuring the BMS
- (Schneider Struxureware)
- Managing the Client Portal for Tenant & Employee Used
- Managing the CMMS (E-maint), Maintain and Repair (Facilities & Machinery), Manage Clients, Supervise work done by contractor, Switchboard key interlock Switching, Rack Power Distribution/Set up, ERT(Emergency Response Team) COSEM Certified, Data Center Specialist Design Certified, Data Center System and submission of customer Billing/Monthly report
- Company was acquired by Keppel
System Manager
Princeton Digital Group
11.2019 - 01.2025
- Leads in the establishment of the Datacenter Infrastructure management system for the datacenter for new and existing setup
- Is responsible for supporting the capacity loading, asset management, maintenance management and also risk management compliance
- Ensures effective work order maintenance system of electrical, mechanical and fire protection systems to minimize occurrences of breakdowns; adopt an analytical approach to provides strategies in relation to predictive/preventive and reactive maintenance; ensures that maintenance levels are met and maintained by monitoring benchmarks and performance indicators;
- Monitor the contractor, engineer performance using work order management system.; Continues to review the performance database and initiates corrective actions and innovative practices to improve performance
- To develop real time dashboard platform for monitoring Capacity loading, ensuring all maintenance regimes and activities are in compliance and in accordance with contractual agreement
- To develop a Client portal for the datacenter client to access to the Datacenter information such as monthly report, Escalation contacts and activities schedules
- To adopt an analytic approach to assist the CFM team on the total cost of ownership (TCO) forecasting, budgeting, purchasing, and cost control measures;
- The management and control of the soft service operation to the agreed specification and to the agreed performance, qualitative and financial targets
- To provide leadership, role modelling and direction to the delivery teams within the soft services areas
- To be accountable for excellent service delivery within the soft services team activities and operational objectives ensuring continuous improvements are made
- To look into new innovative ways in cleaning service to bring up service quality and efficiency
- To drive and compliance to the company and statutory regulations relating to safe systems of work, Health & safety, hygiene, cleanliness, fire and CERT
- Managing vendor compliance in line including standard operating procedures, purchasing, statutory requirement (H&S)
- Comply with all company and client policies, site rules and statutory regulations relating to Health & safety, safe working practices, hygiene, cleanliness and COSHH (Control of Substances Hazard
- To assist in auditing of the contracted soft services
Data Centre Assistant Manager for System
Keppel Data centre
06.2018 - 10.2019
- Supervise a team of Technicians to ensure a smooth daily day to day operations
- Provide System training (BMS) to technicians to ensure system familiarization
- Continues Improvement of the BMS system graphics and alarm point to suit the needs of the operations
- Responsible for the management of maintenance contract renewal and ensuring all the required technical scopes are cover in the contracts
- To prepare and manage CAPEX & OPEX budget to ensure costing forecast
- Planning of the 52 week PPM Calendar and ensuring all equipment a serviceable as per OEM recommendations
- To attend monthly meeting with the Tenants
- Supervise of BMS projects across the project phases to ensure all expect cover under the project agreements is covered
- Resources planning to ensure smooth operations
- Responsible in raising change request across the tenants for approval of maintenance activity and ad hoc works
- Conduct regular System checks and ensure BMS system is in good working operation
- Ensure that the all assets are track across all the project phases after handover
- In charge of ensuring the Customer billing are send to Keppel HQ for the billing to the customer
- Responsible in submitting monthly report to the Tenants every month
- Preparing and submitting of incident report to the tenants
- Managing customers’ expectations and deliverables
- 24x7 standbys for all fault calls
- Support Audits preparations to ensure all aspect are covered for smooth auditing
- Coming up with EOP & SOP for the technicians
- Required to attend Factory Acceptance Test to ensure Equipment are based on the specification
Data Centre Senior Technician
Kingsland Data centre
06.2015 - 05.2016
- Company Overview: Company was acquired by Keppel
- Planning, reviewing, updating preventive maintenance schedule to ensure adherence to the preventive maintenance schedule
- Reviewing of work method statement, risk assessment and permits to work
- Reviewing and updating maintenance coverage, checklist, procedures, processes and flowcharts
- Reviewing risk assessments and method statement for facilities equipment repairs
- Planning and managing corrective actions
- Daily facility walkthrough and checks to ensure everything is in placed
- Coordinating with contractor on troubleshooting /repairs works
- Preparing and submitting of incident report, monthly report, BCM report, UPS & IT Room data report, engineering status report, power usage report, additional air conditioning summary report and air conditioning extension standing orders summary report
- Analyzing data from BMS and equipment and providing advice
- Assisting in power and cooling management (ability to study environmental patterns and make recommendations)
- Basic troubleshooting and rectification of system failures
- Coordinating with vendors on schedule and execution of project works
- Escorting of vendors on project works
- Supervising Testing and Commissioning
- Updating of system directory
- Reviewing of M&E related drawings due to modifications
- Liaising and sourcing of quotation from vendors and assisting in parts sourcing
- Managing of CMMS system to ensure work orders are assign
- Performing 12 hours shift work during senior tech position
- Required to attend Factory Acceptance Test to ensure Equipment are based on the specification
- Company was acquired by Keppel
Data Centre Shift Technician
Norland Management Services
12.2013 - 06.2015
- Company Overview: Microsoft Data Centre Account
- Managing Microsoft Data Centre operation and facilities
- In charging of the implementation of all necessary planned preventive maintenance programmes as well as performing appropriate checking and fine controlling to achieve the desired operating parameters for the whole DC
- Coordinating and supervising the contractors/vendors to perform their duties in accordance with the procedures
- Monitoring improvement works, setting up and installation works to conform to customers’ specifications, space planning and utilization, and power management
- Data collection, analysis and generating reports
- Performing 12 hours shift work
- Reviewing M&E Standard Operation Procedure Document
- Involve in IST testing to ensure the functional test of the equipment is a per design intend
- Coordinating with contractor on troubleshooting /repairs works
- Microsoft Data Centre Account
Data Centre Facility Engineer
ISS Facility Management
06.2013 - 12.2013
- Company Overview: Citibank Data Centre Account
- Assist to train technician on doing in-house servicing of all Equipment
- Manage, daily visual and pre-detection on the continuous operation of Data Center systems containing: Electrical Systems (E/L), Diesel Rotary Uninterruptible Power Supplies, Generators and Diesel Tank/Pumps, Power Management of Power Distribution Units, Checking of tripping Circuit Breakers, Installation Ceeforms Cables, Automatic Transfer Switches, Static Transfer Switches, Power Socket outlets, Lighting Systems, Air Cooling Systems (ACMV), Air Cool Precision Units, Condensing Units, Fan Coil Units, Dehumidifier, Fresh Air Fan, Water Detection System, Fire Protection System, Sprinkler Valve System, Sprinkler Pre-action Systems servicing, Smoke & Heat Detectors servicing, Fire Main/Sub Panels, Dry & Wet Riser, Vesda System, Underground Tank Fuel Systems, Monitoring System, BMS (Building Monitoring System), PQM (Power Quality Management), Building Structure, Alteration Raised Floor Boards as and require, Ceiling Boards, Pest Control
- Perform daily visual inspection and update M&E checklist
- Perform additional job duties or repair work if require
- Supervise all maintenance work carried out by contracted Vendors: ISS (ACMV), Liner Power (Generator), Multron / ISS (Fire Protection System), Newtech Technology / ISS (ACPU), Siemens (Building Monitoring System), Bridex (Power Quality Management), Power Partners (Drups), ISS (Pest Control)
- Assist to perform assessment and proposal to address IT requirements for Hardware Management space and power
- Responds to any alarm/incident within 5min, mitigate the damage and obtain information on the occurrence
- Ensure escalation is performed and furnish the incident report within 24hrs
- Ensuring entirely major projects performed at the building are appropriately planned, executed and closed out in accordance with Client guidelines
- Ensure strict adherence to Citibank N.A
- Compliances Standard: Critical Awareness Process, Technical Bulletins, Established Engineering Guidelines, Processes and Procedures, Permits to work
- Update weekly & monthly reports for submission
- Citibank Data Centre Account
Service Engineer cum Sector Leader
Pro-Matrix Pte Ltd
03.2010 - 05.2013
- Able to perform 24-hours standby for Emergency Service Call
- In-charge and perform daily deployment of Sector C
- To train new colleagues base on job scope
- To supervise contractor on task
- To carry out preventive & corrective maintenance in Data Centre Environment: Precision Cooling Units (Data Aire, Airflow, Airblue, Stulz, Emerson), Fan Coil Units (Temperzone, Daikin, Mitsubishi, Carrier), Environment Monitoring Systems (Inframatrix Trend System, Pico Box), Fire Panel Systems (Paten, Scorpio, Fike), Electrical Systems, Generator Systems, Security Access & Surveillance Systems
Service Crew / Bar Staff
The Connoisseur Concerto (TCC)
01.2008 - 06.2008
- Taking order from customer
- Housekeeping
- Cashiering
Electrician cum General Worker
01.2004 - 12.2004
- Able to conduct task such as Wiring
- Able to install Electrical Trunking
- Able to execute trouble shooting of Electrical Appliances
- Taking order from customer
- Housekeeping
- Cashiering
Education
Diploma in Control and Automation -
Singapore Polytechnic
05.2020
Diploma in Facility Management -
Global School Technology Management
02.2013
National ITE Cert in Electrical Technology (Installation & Servicing) -
Institutes of Technical Education – Yishun Campus
01.2004
ISC 2nd Year in Electrical Servicing -
Assumption Vocational Institutes
01.2003
Primary School Leaving Examination -
Teck Whye Primary School
01.1998
Skills
- Microsoft Office
- Excel
- StruxareWare Software
- Power Point
- Panasonic PLC
- HyperTerminal
- Linux
Certification
- Biz safe 2 Certification ~ Attended
- Cisco Interconnecting Network Devices Accelerated (CCNA) ~ Attended
- Data Center Design Awareness Certification
- Data Center Practitioner Certification
- Energy Efficiency Best Practise Certification
- Data Center Power Professional Certification
- Data Center Cooling Professional Certification
- Data Center Specialist Design Certification
- Electrical and Digital Circuit Fundamentals
- Electronics
- PLC and Control System
Languages
6, 6, 8, 8
- English
- Malay (Spoken & Written)
Work Summary
Contract Management, Asset Management, PM Scheduling, 15 Years of Engineering experience in Data centre, Senior Operation Manager SG3, Princeton Digital Group, Managerial, Negotiable
Special Awards
- Assumption Vocational Institutes Most Outstanding Student of the Year 2003
- Most Outstanding Sportsman 2003
- 2003 Special Award
- 2003 Industrial Wiring System & Basic PLC Programming Award
- 2003 Most Courteous Singa Award
- Certificate of Merit for Outstanding Performance in ITE Skills Certificate in Electrical Servicing
- Certificate of Merit for Outstanding Performance in National ITE Cert in Electrical Technology (Installation & Servicing)
Possess Own Transport
Yes
Personal Information
- Available: Immediately after 2 month notice
- Date of Birth: 04/30/86
- Gender: Male
- Nationality: Singapore
- Marital Status: Married
Timeline
Senior Operation Manager
Princeton Digital Group
11.2019 - Current
System Manager
Princeton Digital Group
11.2019 - 01.2025
Data Centre Assistant Manager for System
Keppel Data centre
06.2018 - 10.2019
Data Centre System Engineer
Kingsland Data centre
05.2016 - Current
Data Centre Senior Technician
Kingsland Data centre
06.2015 - 05.2016
Data Centre Shift Technician
Norland Management Services
12.2013 - 06.2015
Data Centre Facility Engineer
ISS Facility Management
06.2013 - 12.2013
Service Engineer cum Sector Leader
Pro-Matrix Pte Ltd
03.2010 - 05.2013
Service Crew / Bar Staff
The Connoisseur Concerto (TCC)
01.2008 - 06.2008
Electrician cum General Worker
01.2004 - 12.2004
Diploma in Facility Management -
Global School Technology Management
National ITE Cert in Electrical Technology (Installation & Servicing) -
Institutes of Technical Education – Yishun Campus
ISC 2nd Year in Electrical Servicing -
Assumption Vocational Institutes
Primary School Leaving Examination -
Teck Whye Primary School
Diploma in Control and Automation -
Singapore Polytechnic
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