Muhammad Ashraf Bin Latiff

• Supported planning and coordination of program and associated activities.
• Organized meetings and scheduled events.
• Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
• Developed program marketing and outreach strategies to increase awareness and attract new participants.
• Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
• Tracked and reported expenses accurately to manage program budgets.
• Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
• Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
• Collaborated with other program coordinators to achieve consistency in program objectives and services.
• Kept program-related data accurate, up-to-date and easily accessible for accessibility.
• Designed program implementation and maintenance plan.
• Provided technical support to staff with necessary resources to carry out duties successfully.

Admin

• Met with parents of prospective students to discuss student needs and school offerings.
• Handled disciplinary referrals with calm, logical approach to student behavior.
• Oversaw students and monitored behavior during activities.
• Recruited and hired amazing teachers
• Organized and updated databases, records and other information resources.
• Identified opportunities to streamline processes and improve office operations and efficiency.
• Created organized filing system to manage department documents.
• Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
• Completed bi-weekly payroll for 60 Lecturers.

Finance

• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Processed invoices and contacted appropriate parties for timely payment receipt.
• Managed regular finance tracking for numerous branch offices and headquarters expenses.
• Forecasted trends and recommended improvements based on financial risk analyses.
• Researched and facilitated software integration to streamline accounting and financial processes.

School Management System

• Handling and leading the process of school management system
  integration
• Handling SAP Business one system, AIMS system, Taidii System

Admin

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Created and maintained databases to track and record customer data.
• Assisted development and implementation of new administrative procedures.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.