Former cabin crew with international experience and a background in warehouse operations. Skilled in customer service, safety, and logistics. Calm under pressure, detail-oriented, and committed to high standards.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Warehouse Assistant
Mitsui & Co Global Logistics Pte Ltd
11.2024 - 02.2025
Handled daily warehouse operations including receiving, unpacking, labeling, and restocking merchandise
Prepared and packed Muji products for store distribution and online orders
Maintained stock accuracy through inventory counts, shelf checks, and system updates
Ensured product quality and cleanliness before dispatch
Assisted in loading and unloading goods, ensuring careful handling of fragile or high-demand items
Performed general housekeeping to keep the warehouse clean, safe, and aligned with workplace regulations
Air Steward
Singapore Airlines
10.2023 - 08.2024
Passenger Safety: Ensure all safety protocols are followed, from pre-flight checks to emergency procedures.
Customer Service: Provide high-level, personalized service to passengers, addressing their needs throughout the flight.
In-Flight Service: Serve food and beverages, including handling special dietary requests.
Cabin Management: Maintain cleanliness and order in the cabin, overseeing the comfort of all passengers.
Crisis Management: Handle medical or flight emergencies, offering first aid when necessary.
Cultural Awareness: Cater to a diverse range of passengers, often adjusting service style based on cultural needs.
Problem Solving: Manage passenger complaints, ensuring issues are resolved efficiently and calmly.
Team Coordination: Work closely with other crew members to ensure smooth flight operations.
Flight Briefings: Attend pre-flight meetings to receive updates on passengers, flight conditions, and specific instructions.
Upselling Services: Promote and sell in-flight products like duty-free items, additional meal options, etc.
Pharmacy Technician
National Healthcare Group (NHG)
03.2020 - 07.2024
Medication Preparation: Assist in preparing and dispensing medications under the supervision of a pharmacist, ensuring accuracy and compliance with prescription requirements.
Inventory Management: Support in managing stock levels, ordering supplies, and restocking shelves to maintain an organized and efficient pharmacy environment.
Customer Service: Serve patients at the pharmacy counter, answer basic inquiries regarding medications, and provide guidance on proper medication usage.
Prescription Processing: Help process prescriptions by verifying patient information, labeling medications, and preparing prescriptions for pharmacist approval.
Pharmaceutical Knowledge: Gain experience in identifying various medications, their uses, and understanding interactions to assist pharmacists in delivering safe and effective patient care.
Quality Assurance: Follow safety, cleanliness, and hygiene protocols to ensure a secure and compliant working environment within the pharmacy.
Learning and Development: Participate in training sessions, online homework, and on-the-job learning to improve knowledge and skills in pharmacy operations.
Hospital Porter
UEMS
12.2017 - 03.2018
Patient Transportation: Safely move patients between wards, departments, and operating theatres using wheelchairs, trolleys, or beds.
Equipment Handling: Transport medical equipment, supplies, and specimens to various parts of the hospital.
Emergency Response: Assist in urgent patient transfers during emergencies, such as when patients need immediate care.
Delivering Medication: Carry medications from the pharmacy to wards and ensure they are delivered in a timely manner.
Maintaining Cleanliness: Ensure that transportation equipment is clean and ready for use, adhering to hygiene standards.
Support Medical Staff: Assist nurses and doctors by transporting essential items or helping with patient movement.
Deceased Transportation: Discreetly move deceased patients to the mortuary, maintaining professionalism and respect.
Handling Heavy Loads: Move heavy medical equipment and sometimes assist in setting up equipment in different areas.
Wayfinding and Assistance: Provide directions or assistance to patients and visitors within the hospital.
Document Delivery: Transfer important documents or medical records between departments.
VESSEL OPERATION EXECUTIVE at Best Global Logistics (SIN) Pte Ltd (SKYTRUCK FORWARDS(S) PTE LTD)VESSEL OPERATION EXECUTIVE at Best Global Logistics (SIN) Pte Ltd (SKYTRUCK FORWARDS(S) PTE LTD)