Muhammad Amirrudin
Summary
Dynamic and results-oriented professional with proven expertise in event management and customer service excellence, honed at Unmasked. Skilled in orchestrating seamless event setups and employing strong organizational abilities to enhance guest experiences. Demonstrates a positive attitude and reliability, ensuring high satisfaction levels and operational success.
Overview
3
3
years of professional experience
Work History
Event Assistant
Unmasked
11.2019 - 12.2019
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
Food Service Worker
Swensen’s
08.2018 - 05.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Delivery Courier
Ta Q Bin
10.2016 - 12.2016
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
Education
Nitec In Electrical Powe And Supply - Electrical And Power Transmission Installation
ITE WEST
TECK WHYE02.2021
N-level -
Dunearn Secondary School
Bukit Batok12.2016
PSLE -
Greenridge Primary School
Jelapang12.2012
Skills
- Event Setup and Breakdown
- Strong Organization
- Marketing knowledge
- Guest Management
- Coordinate exhibits
- Sales experience
- Positive Attitude
- Customer Service
- Attention to Detail
- Effective Multitasking
- Punctual and Dependable
- Self-Driven and Motivated
- Multitasking
- Reliability
Timeline
Event Assistant
Unmasked
11.2019 - 12.2019
Food Service Worker
Swensen’s
08.2018 - 05.2019
Delivery Courier
Ta Q Bin
10.2016 - 12.2016
Nitec In Electrical Powe And Supply - Electrical And Power Transmission Installation
ITE WEST
N-level -
Dunearn Secondary School
PSLE -
Greenridge Primary School
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