Summary
Overview
Work History
Education
Skills
Timeline
Generic
Muhammad Aliff

Muhammad Aliff

Summary

I am a well-organized person who is results focused and team orientated. Possessing excellent communication and language skills coupled with experience in maximizing and exposing operational inefficiencies along with the ability to bridge communication gaps gained through working in a variety of different environments. I set high goals and standards of performance for myself and try to achieve them through sheer determination, discipline punctuality and proactivity. I am very willing to learn and would be very grateful for any opportunity to do so.I do not have troubles socializing with people of all races as i treat everyone equally and how i want to be treated. I believe that my attiude and personality that is easy to communicate and get along well with people would be an advantage to be part of this company as customer service and building rapport with the clients or guest and also fellow colleagues is important and it wouldnt be a problem for me. I am also the type of one person that took cleanliness and the way i dress myself seriously as first impression is important and also it matters to be presentable at all times. Outlooks does play apart in potraying oneself.

Overview

4
4
years of professional experience

Work History

Operations Supervisor

The Trio Movers
Singapore
04.2020 - 04.2024
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Motivated and trained employees to maximize team productivity.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Tracked company equipment, tools and technology to manage inventory.

Education

Nlevel -

Siling Secondary School
Singapore
2015

PSLE -

Yishun Primary School
Singapore
2009

Skills

  • Operations Management
  • Performance monitoring
  • Task Delegation
  • Staff Supervision
  • Team Training
  • Customer Relations
  • Credit and collections
  • Support Services
  • Staff Management
  • Leadership and Change Management
  • Staff Development and Training
  • Staff Training
  • Coaching and Mentoring
  • Customer Service
  • Team Leadership

Timeline

Operations Supervisor

The Trio Movers
04.2020 - 04.2024

Nlevel -

Siling Secondary School

PSLE -

Yishun Primary School
Muhammad Aliff