Muhammad Afif Bin Sulaiman
Johor Bahru
Summary
Deliver packages while safely riding a document, parcel and scooters in urban environments. Have excellent navigation skills and quick to find alternate routes due to road delays. Interface with customers in friendly and positive way. Possess excellent math skills to quickly manage cash transactions. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing document, parcel and coordinating movements around warehouse locations.
Professional hospital worker skilled in servicing exceptional ward dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
7
7
years of professional experience
Work History
FNB Waiter Butler
Mount Elizabeth Novena
02.2022 - Current
- Serving food to patient following the timing and provided attentive service patient need
- Ordering the menu all patient in the ward and following the patient diet and make sure give the correct diet .
- Teamwork with nurses to make sure patient need is satisfied .
- Managed high volume of patient during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized ward area, contributing to a pleasant atmosphere for patient.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced patient satisfaction by providing attentive service and anticipating patient needs.
Delivery Courier
ANA Courier Express
08.2017 - 11.2021
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions
- Followed company policies and procedures during shift
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways
- Verified load against delivery ticket before beginning every shift
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Checked packages and merchandise for damage and notified vendors
- Loaded, unloaded and moved material to and from storage and production areas
Education
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Saint Joseph (B)
Johor Bahru, Johor12.2014
Skills
- Item tracking
- Building physician relationships
- Handheld scanning devices
- Shipping and Receiving
- Dispatch
- Assembly and Production
- Local routes
- Packaging
- GPS and route planning
- Warehouse Logistics
- Payment collection
- Serving service
- Butler service
- Scan Menu system
- Ordering emos
- Talk and settle what patient needed
- Teamwork with nurses
- Give the best service in ward
Timeline
FNB Waiter Butler
Mount Elizabeth Novena
02.2022 - Current
Delivery Courier
ANA Courier Express
08.2017 - 11.2021
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Saint Joseph (B)
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