Muhamed Haris
SENIOR BUSINESS DEVELOPMENT MANAGER
SINGAPORE,SINGAPORE
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of security ,report writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
6
6
Certification
Work History
Director
Royal Kings Consultancy Pte Ltd
01.2023 - 12.2023
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Drove business expansion by identifying new markets, conducting research, and developing targeted marketing campaigns.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Reported issues to higher management with great detail.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced operational risks while organizing data to forecast performance trends.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Drafted and distributed reports to assist board members with critical business decisions.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
SENIOR BUSINESS DEVELOPMENT MANAGER
KH SECURITY AGENCY PTE LTD
12.1998 - 12.2022
- Enhanced overall security by implementing comprehensive risk assessments and security audits.
- Developed and executed customized training programs for staff, ensuring a well-prepared and skilled team.
- Streamlined security processes by identifying areas of improvement, leading to increased efficiency and effectiveness.
- Managed cross-functional teams in the development of robust security plans tailored to specific projects and environments.
- Reduced security breaches by regularly updating and enforcing access control measures.
- Established strong relationships with local law enforcement agencies, leading to improved collaboration during emergency situations.
- Spearheaded incident response efforts, resulting in swift resolutions and minimal disruptions to business operations.
- Prevented unauthorized access into sensitive areas through diligent monitoring of CCTV systems and other surveillance equipment.
- Conducted thorough investigations into reported security incidents, providing detailed reports with actionable recommendations for prevention measures.
- Maintained a safe working environment by overseeing regular safety drills and training sessions for all employees.
- Reviewed existing policies and procedures, making necessary adjustments to ensure compliance with industry regulations and standards.
- Optimized resource allocation within the security department through effective budget management and staffing strategies.
- Supported executive leadership with expert advice on matters related to physical security, cyber-security, and risk mitigation strategies.
- Evaluated vendor proposals for new security technologies, selecting solutions that best fit organizational needs while balancing cost considerations.
- Improved communication between departments by establishing clear reporting lines for sharing relevant information on potential risks or threats quickly and efficiently.
- Fostered a culture of continuous improvement within the organization by regularly soliciting feedback from staff members on their experiences dealing with various types of incidents or challenges faced in daily operations.
- Coordinated disaster recovery plans that ensured business continuity during unforeseen events, such as natural disasters or terrorist attacks.
- Mitigated potential liability issues by ensuring all security measures were in compliance with local, state, and federal laws.
- Championed employee awareness campaigns on topics related to personal safety and crime prevention, contributing to a safer workplace environment for everyone.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Coordinated protective service operations with other emergency response agencies.
- Completed vulnerability scans to identify at-risk systems and remediate issues.
- Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
- Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
- Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Oversaw contract negotiations, budget implementation, disciplinary reviews, training and manpower work schedules.
- Responded swiftly to security incidents and effectively resolved security issues.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Supervised team of 50 security personnel during shift.
- Evaluated security systems and procedures to identify areas for improvement.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Established and maintained close working relationships with local law enforcement officers.
Education
No Degree - LCCI DIPLOMA IN BUSINESS ADMINISTRATION
LCCI
12.2003
Skills
- Business Administration
- Contract Management
- Budget Control
- Business Development
- Operations Management
- Project Management
- Staff Management
- People Management
- Business Planning
- Crisis Management
- Organizational Development
- Contract and Vendor Management
- Hiring and Retention
- Event Planning
- Human Resources Management
- Information Technology Management
- Conflict Resolution
- Team Management
- Quality Assurance
- Leadership Development
- Risk Management
- Cross-functional Team Leadership
- Regulatory Compliance
- Brand Management
- Government Relations
- Training and Development
- Facilities Management
- Customer Relationship Management
- Corporate Social Responsibility
- Schedule Management
Accomplishments
I have won the National Excellent Customer Service Star Award by Singapore Hotel Association a number of times also i have also been conferred National NTUC May Day Model Worker Award.
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Intermediate (B1)
Certification
Motorcycle license classes 2A & 2B ,
Car License Class 3,
Vocational License Taxi Driver License
First Aider
AED
Physiological First Aid
Community Emergency Response Team
Timeline
Director
Royal Kings Consultancy Pte Ltd
01.2023 - 12.2023
SENIOR BUSINESS DEVELOPMENT MANAGER
KH SECURITY AGENCY PTE LTD
12.1998 - 12.2022
No Degree - LCCI DIPLOMA IN BUSINESS ADMINISTRATION
LCCI
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