Muhamad Noor Bin Muhamad Ali
Summary
Diligent and versatile professional excelling at tackling routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated, and hardworking team player with a proven track record of streamlining operations and achieving impressive results. Possessing 15 years of combined experience in maritime operations and agency management, eager to contribute professional development and bring value to company. Advanced knowledge of the latest MPA and ICA requirements and procedures, enabling optimised forward planning for future operations.
Overview
15
15
years of professional experience
Work History
Marine Manager
Ben Line Integrated Logistics Pte Ltd
11.2022 - 01.2025
- Develop JD for Operations, Crewing and Admin who are reporting directly in Marine Department.
- Develop new procedures, data analysis and P&L reports for the establishment of new Transportation Wing.
- Attend biweekly meetings, provide billing and P&L report to senior management.
- Conduct interviews, assessment and selection for prospective new team members in Singapore and Batam.
- Conduct comprehensive training for new team members and liaise with internal and external parties to provide the necessary tools and access for new team members.
- Evaluate team members appraisal and performance for the financial year, coach and conveyed constructive feedback to improve skills.
- Develop organization chart, SOP and KPIs for individual roles and department.
- Develop and define clear targets, objectives and communicated to other team members.
- Collaborate with Tender & Pricing team for all bid submissions and tender renewals.
- Responsible for vendor selection process. Negotiate tariffs and CNs. To ensure vendors have the necessary legal and valid documentations, services provided are up to expectation.
- Investigate and implement new corrective actions for all CAR created.
- Attend online, in person and/or organize KOM with Principals, vendors and/or any government bodies, if necessary, prior commencement of any project.
- Visit current and new Principals at their office or hotel where applicable. To obtain customers' feedback and establish close relationship, built trust and confidence as well as seek new business opportunities/intelligence.
- Works closely with various Ben Line departments and/or SEA offices to ensure various or port to port operations are executed in sync to Principals expectation, budget and timelines.
- To check and approve final invoices prepared by Admin team prior submission to Principals - as per requirements specified in PO/WO/SO/LSR.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Collaborate with Finance and Development team to streamline internal billing procedures and process.
- To take the lead for all annual internal and external audits.
- Established and maintained strong relationships with key industry stakeholders, promoting the company's reputation within the maritime sector.
Operations Officer
Austen Maritime Services Pte Ltd
03.2012 - 11.2022
- General husbandry involving crew and Owners' matter
- Loading & Discharging of cargo at various oil terminal
- Bunker operations
- Deslopping operations
- OPL operations
- Dry docking operations
- Mob/Demob operations at Loyang Offshore Supply Base as well as at Jurong Port
- Submission of RFQ Proforma to Owners/Charterers and DA Desk
- Generating of PL & CI for items to export
- Planning and execution for towing operations of FPSOs & rigs to and from Singapore shipyards e.g FPSO Energean Power(FPSO Karish), Stena Clyde, Kaombo Sul, Kaombo Norte.
- Involved as committee to establish and streamline agency services as well as billing structure.
- Involved as committee to organize, prepare and obtain documentation for ISO certification for agency services
- Foster better rapport, networking with current Principals/Charterers and markets agency services for further expansion.
- Implemented processes that simplified procedures and reduced average processing time.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
Operations Executive
Unitah Logistics Pte Ltd
01.2010 - 01.2012
- Tug & barge operations
- Handling crew change logistics and transfers.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
Education
Diploma - Maritime & Offshore Management
Singapore Polytechnic
2022
Bukit View Secondary School (O Levels)
1995
Boon Lay Primary School (PSLE)
1991
Skills
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Decision Making
- Responsible
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Adaptability and flexibility
- Relationship building
Certification
Jan 2025 - Jan 2025
Singapore Institute of Project Management - Professional Project Management
May 2023 - May 2023
Bond International Consultants Pte Ltd - Workplace Safety and Health Control Measures bizSAFE Level 2
Aug 2022 - Sep 2022
Clyde Training Solutions - Leadership and Management Programme (LAMP™)
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Indonesian
Bilingual or Proficient (C2)