MUHAMAD NAZREN SHUKAR
MANAGER
Summary
Proven Manager with a track record of enhancing team productivity and customer satisfaction at McDonald’s. Excelled in staff management and coaching, significantly improving team performance. Skilled in key performance indicators and schedule optimization, with a keen eye for quality control from experience as a Visual Inspector at Seagate.
Overview
7
7
years of professional experience
Work History
Manager
Mcdonald’s
01.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Visual Inspector
Seagate
01.2018 - 12.2018
- Participated in ongoing professional development opportunities, staying current with industry trends and best practices for visual inspection processes.
- Facilitated communication between production and quality control departments, promoting collaboration in addressing product quality concerns.
- Provided constructive feedback to production team members on identified defects, fostering continuous improvement efforts in product quality.
- Supported Quality Assurance initiatives by conducting timely and accurate visual inspections as part of a larger auditing process.
Education
Diploma - Advance Shift Leadership
Mcdonald’s
SingaporeDiploma - Shift Leadership Foundation
Mcdonald’s
SingaporeSijil Pelajaran Malaysia
SEKOLAH MENENGAH KEBANGSAAN BANDAR
MALAYSIASkills
Staff Management
Timeline
Manager
Mcdonald’s
01.2019 - Current
Visual Inspector
Seagate
01.2018 - 12.2018
Diploma - Advance Shift Leadership
Mcdonald’s
Diploma - Shift Leadership Foundation
Mcdonald’s
Sijil Pelajaran Malaysia
SEKOLAH MENENGAH KEBANGSAAN BANDAR
Similar Profiles
Zorrianna T JohnsonZorrianna T Johnson
Team Member at McDonald’sTeam Member at McDonald’s
Aidan FealyAidan Fealy
Restaurant Manager at McDonald’sRestaurant Manager at McDonald’s
Adyson DombroskyAdyson Dombrosky
Crew Member at Mcdonald’sCrew Member at Mcdonald’s