Bilingual FX and Fintech operations specialist with 10+ years of cross-industry experience, including high-level administrative support, B2B sales, and platform management. Proven expertise in MT4/MT5 administration, liquidity management, and strategic trading solutions. Adept in multicultural communication, project leadership, and navigating global markets. Native Arabic speaker with professional proficiency in English and Japanese (naturalized Japanese citizen).
To advance my career in the FX and fintech industry by contributing to global business expansion and becoming a strategic asset in international brokerage operations.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Managed FX/CFD liquidity across A/B Book models to optimize execution and risk management.
Administered MT4/MT5 platforms, resolving technical issues and ensuring system stability.
Oversaw liquidity bridges (OneZero, Centroid) and maintained seamless trading connectivity.
Managed trading servers and API integrations to ensure reliable performance.
Monitored trading activity, including spreads, swaps, P/L, and net open positions (NOP).
Directed retail FX brokerage operations and ensured compliance with operational standards.
Maintained strong client relationships to support retention and business growth.
Researched and implemented innovative methods to enhance profitability in FX trading projects.
Represented the company at IFX expos, building and maintaining key B2B partnerships
Oversaw FX liquidity and brokerage operations to ensure smooth trading execution.
Developed strategies for Expert Advisors (EAs) to enhance automated trading performance.
Monitored market movements and optimized spreads and swap settings to maximize profitability.
Managed liquidity provider (LP) connections, MT4 configurations, and plugin settings.
Administered and maintained PAMM/MAMM systems for client account management.
Generated and analyzed trading reports to support strategic decision-making.
Trained domestic and international staff on FX products, systems, and best practices.
Led strategic negotiations with partners and liquidity providers to strengthen business relationships.
Oversaw B2B and B2C sales of Halal food and pet products, driving revenue growth.
Managed import operations from Australia and New Zealand and coordinated exports to the EU and US.
Developed new business channels and conducted market research to identify growth opportunities.
Translated and managed international correspondence on behalf of the CEO to support global operations.
Oversaw hotel sales operations, including resolving OTA booking issues and ensuring seamless daily reporting.
Managed and prepared daily sales performance reports to support operational decision-making.
Provided professional English–Japanese translation support for business documents and communications.
Provided trilingual (Japanese/English/Arabic) support for HQ in Japan and clients in Syria.
Maintained accounting, logistics, and administrative operations to ensure smooth project execution.
Drafted contracts, project reports, and meeting minutes for management and stakeholders.
Managed Letter of Credit transactions and performed financial reconciliations.
Handled secretarial duties, including answering calls, maintaining databases, meeting customers, arranging appointments, and preparing reports.
Prepared Damascus office accounting statements and ensured accuracy in financial reporting.
Maintained cash controls, processed payroll, and administered personnel records.
Oversaw purchasing, accounts payable, and overall office operations.
Supported all sales activities related to business operations in Syria.
Trading Platforms: MT4/MT5, OneZero, Centroid
Productivity Tools: Microsoft Excel, Outlook, Word, PowerPoint
Programming & Integration: MQL5, SQL, Python, API integration