MUHAMAD FADZELLY

• Developed and implemented operational strategies to enhance service delivery efficiency.
• Led cross-functional teams to streamline processes and improve overall performance.
• Mentored junior staff, fostering skill development and knowledge sharing within the team.
• Analyzed workflow data to identify areas for improvement and optimize resource allocation.
• Oversaw compliance with safety regulations, ensuring a secure working environment for all employees.
• Coordinated with various departments to align objectives and achieve project goals effectively.
• Conducted regular training sessions to enhance team capabilities and operational excellence.
• Evaluated vendor performance, negotiating contracts to secure favorable terms and conditions.
• Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
• Collaborated with cross-functional teams on various initiatives to drive company-wide progress towards strategic objectives.
• Evaluated employee performance objectively, providing constructive feedback and guidance for professional growth.
• Trained, coached and motivated staff to maintain high performance levels.
• Kept files, logs and records updated with latest information.
• Optimized staff scheduling and work allocation for improved productivity, reducing overtime costs and achieving more balanced workloads across the team.
• Motivated team members through recognition of individual achievements as well as collaborative successes in pursuit of shared objectives across all functional areas involved in each project''s oversight scope.
• Conducted routine inspections to identify maintenance needs and ensure compliance with safety regulations.
• Performed repairs on HVAC systems, plumbing, and electrical systems to maintain facility operations.
• Developed preventive maintenance schedules to extend equipment lifespan and minimize downtime.
• Enhanced facility appearance with thorough cleaning and maintenance of both interior and exterior spaces.
• Worked quickly on emergency requests in order to minimize disruptions to operations.
• Collaborated with other technicians to complete complex repairs, improving overall team productivity.
• Organized and maintained inventory of spare parts and equipment consumables.
• Minimized repair times by establishing rapid response protocol for emergency maintenance requests.
• Enhanced facility safety by conducting regular inspections of electrical and plumbing systems.

Wok Hey Pte Ltd 

• Preparation morning shift using SOP
• based on first in first out procedure
• Cash handling with soft spoken attach customer.
• Have to ensure food safety and quality .
• To assist in maintaining of the overall hygiene and cleanliness of kitchen and equipment .
• Daily record of food wastage, ordering and receiving of stock.
• Responsible for the performance inside outlet for achieve daily sales target.

• Implemented preventive maintenance schedules to enhance operational efficiency.
• Coordinated with cross-functional teams to streamline workflow processes.
• Managed inventory of tools and parts, ensuring availability for repairs.
• Developed detailed documentation for repair procedures and maintenance activities.
• Conducted performance testing on machinery, ensuring compliance with standards.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.