Muarrif Ashikiin Bin Suhaili
Summary
Accomplished Individual, proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, manpower planning and recruitment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Undertaker/Mortician (Volunteer)
Sinaran Baharu
01.2021 - Current
- Improved client satisfaction by providing compassionate and professional funeral services.
- Counseled families through the process of making difficult decisions during their time of grief.
- Managed a team of funeral service professionals, resulting in efficient and well-organized events.
- Reduced costs by negotiating contracts with suppliers for caskets, urns, and other necessary materials.
Automotive Technician
St Enterprise Auto Group
01.2022 - 07.2022
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Trained Wheel Recovery Vehicle Technician
National Service
12.2019 - 10.2021
- Maintenance of several military wheeled platforms such as MAN 5-TON, OUV, WRV and Light-strike vehicles
Attraction Operations & Ticketing Officer
Gardens by the Bay
01.2018 - 09.2019
- Conduct checks and ensuring the attractions operations runs smoothly
- Provide guest relation queries
- Enhanced customer satisfaction by efficiently managing ticketing transactions and providing accurate information.
- Streamlined ticketing processes for improved operational efficiency and increased sales.
Education
No Degree - IHRP
Institute For Human Resource Professionals
Singapore09.2023
Diploma in Management Studies - Advanced Diploma in Management Studies
MDIS
Singapore06.2023
N-Levels -
St. Patrick's Secondary School
12.2018
Skills
- Customer Service
- Leadership
- Strong Communication
- Teamwork
- Staff Management
- Leadership Development
- Recruitment
- Risk Management
- Corrective Action Planning
- Labor Relations
- Training and mentoring
- Employee Retention
Contact - Languages
- English, Native
- Malay, Native
- Pengurusan Jenazah
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Certification
- IHRP-CP - IHRP Certified Professional
Timeline
Automotive Technician
St Enterprise Auto Group
01.2022 - 07.2022
Undertaker/Mortician (Volunteer)
Sinaran Baharu
01.2021 - Current
Trained Wheel Recovery Vehicle Technician
National Service
12.2019 - 10.2021
Attraction Operations & Ticketing Officer
Gardens by the Bay
01.2018 - 09.2019
No Degree - IHRP
Institute For Human Resource Professionals
Diploma in Management Studies - Advanced Diploma in Management Studies
MDIS
N-Levels -
St. Patrick's Secondary School
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