M TANTIEK SUMARNI
Summary
Experienced and professional with seniors in social service over few years of experienced in busy and high volumes environment . Customer service focused and highly proficient with technologies and protocols, friendly, organized, and adept in service solution.
Excellent knowledge of postal distribution methods,service,and rates.Bringing strong attention detail,excellent literacy skills and ability to processmail quickly and efficiently.committedto customer satisfaction and the protection of privacy and intergrity.
Overview
17
17
years of professional experience
Work History
Health Care Assistant
Pacific Nursing Home
02.2021 - 02.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Programme Assistant
Ntuc Health Senior Activity Centre
06.2014 - 05.2020
- Fostered a supportive environment for clients by actively listening to their concerns and offering empathetic feedback.
- Managed client caseloads efficiently, ensuring timely follow-up appointments and thorough documentation of progress notes.
- Promoted positive lifestyle changes by modeling healthy behaviors and sharing personal success stories.
- Utilized motivational interviewing techniques to help clients identify barriers to success and develop strategies for overcoming them.
- Improved client health outcomes by providing personalized guidance and support on nutrition, exercise, and lifestyle choices.
- Collaborated with healthcare professionals to ensure comprehensive and effective support for clients'' overall wellbeing.
- Evaluated program effectiveness through data analysis and implemented improvements based on findings.
- Conducted workshops and seminars on various health topics to promote healthy habits within the community.
- Facilitated group sessions for weight management, stress reduction, or smoking cessation programs, fostering accountability among participants.
- Observed and monitored client behavior and responses to treatment.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
Health Care Assistant
IMH. INSTITUTE OF MENTAL HEALTH HOSPITAL
09.2008 - 04.2011
- Participated in ongoing professional development opportunities such as workshops, seminars, conferences related to mental health nursing best practices.
- Educated patients and families on mental health conditions, treatments, coping strategies, and available resources.
- Developed strong rapport with patients, fostering trust and open communication essential for effective treatment plans.
- Advocated for patient rights and maintained a safe, therapeutic environment conducive to healing and recovery.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
- Contributed to infection control efforts through strict adherence to hygiene protocols and diligent cleaning practices.
- Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
Patient Care Associate
ALEXANDRA HOSPITAL
01.2007 - 01.2008
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Facilitated smooth transitions between shifts by communicating pertinent patient information during detailed handoff reports.
- Maintained clean, safe, and well-organized patient environment.
Education
Secondary 2 -
YISHUN SECONDARY SCHOOL
Primary 6 -
Peixin Primary School
Yishun 01.1987
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Dementia and Alzheimer's knowledge
- Meal Preparation
- Empathy and Compassionate Care
- Feeding Assistance
- Preparing meals
- Patient Positioning
- Calm Under Stress
- Mobility Assistance
- Care Monitoring
- Patient Observation
- Oral Hygiene
- Recording vital signs
- Transporting patients
- Support Services
Additional Information
Attended few courses
1.INPATIENT CARE (INSTITUTE OF HEALTH SCIENCES ) 26 SEPTEMBER 2008
2.GENERAL HOUSEKEEPING TECHNICAL SKILLS . (29 AUGUST- 1ST SEPTEMBER 2007)
3.PATIENT CARE ASSOCIATE (PCA) INDUCTION PROGRAMME ( 2007 )
4,HATI-Q- RICE SERVICE QUALITY WORSHOP, (3 SEPTEMBER 2007)
5.APCAT-REAP TRAINING ON STANDADISED MINI- MENTAL HEALTH STATE EXAMINATIONS (SMMSE) ( 5 MAY 2015)
6.
BASIC CULINARY TRAINING WORKSHOP HEALTHY MEAL ( 30 JUNE 2018)
7.MANAGEMENT OF DEPRESSION IN SENIORS
( 30 SEP 2019 - 1 SEP 2019 )
8. FOOD SAFETY COURSE (7 APRIL 2024)
Testimonia
I Was given service champions Award by Alexandra hospital as Patient Care Associate on 1sr April 2008.
2. I was employed by NTUC HEALTH Seniors Activity Centre was promoted to senior programme assistant ,and was award for the programme and services for seniors, I got good innitiativesto handle work without being instructed and take on new responsibilities effectively, I can work well with colleagues and clients and well respected .
I.m organized ,reliable,has good communication skills and a strong passion in caring for frail and needy.
Timeline
Health Care Assistant
Pacific Nursing Home
02.2021 - 02.2024
Programme Assistant
Ntuc Health Senior Activity Centre
06.2014 - 05.2020
Health Care Assistant
IMH. INSTITUTE OF MENTAL HEALTH HOSPITAL
09.2008 - 04.2011
Patient Care Associate
ALEXANDRA HOSPITAL
01.2007 - 01.2008
Secondary 2 -
YISHUN SECONDARY SCHOOL
Primary 6 -
Peixin Primary School