Ms Meenu
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing, and market positioning. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Assistant Manager
All Day Cafe
08.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Assistant Manager
Pilcrow Bar
Singapore
02.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Floor and Bar Manager
Sultan Palace
Singapore
08.2022 - 02.2023
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Floor in-charge
KPO Cafe
Singapore
02.2017 - 07.2017
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Ambassador, Guest Services
Brotzeit
Singapore
07.2017 - 01.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Improved customer satisfaction by providing timely and constructive feedback to agents on their performance.
- Conducted regular audits of reservation records, maintaining accuracy and reducing discrepancies.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
O Level -
SSS School Mukandpur
Punjab India 03.2005
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Management
- Employee Scheduling
- Operations Management
- Customer Relationship Management (CRM)
- Strategic Planning
- Sales Growth
- Sales Reporting
- Employee Performance Evaluations
- Problem-Solving
- Time Management
- Organizational Skills
- Scheduling and Coordinating
- Shift Scheduling
Timeline
Assistant Manager
All Day Cafe
08.2023 - 12.2024
Assistant Manager
Pilcrow Bar
02.2023 - 07.2023
Floor and Bar Manager
Sultan Palace
08.2022 - 02.2023
Ambassador, Guest Services
Brotzeit
07.2017 - 01.2019
Floor in-charge
KPO Cafe
02.2017 - 07.2017
O Level -
SSS School Mukandpur
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