Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Overview
2025
2025
years of professional experience
Work History
Myanmar Alliance for Transparency Accountability
MATA(NGO) Communication Assistant (2016)
Initiated cross-functional meetings to address challenges proactively and identify areas for improvement in the alliance ecosystem.
Increased revenue growth by identifying, pursuing, and closing new alliance opportunities with key industry players.
Optimized contract negotiation processes, reducing time spent on administrative tasks while maintaining compliance standards.
Provided ongoing training for partners on products and services, enabling them to better serve their customers and increase overall satisfaction levels.
Election Observation(Volunteer) PACE
Regional Government
11.2015 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Ayeyarwaddy for Transparency and Accountability
MATA (Local NGO) Admin Officer
07.2017 - 10.2019
Contributed to a positive treatment culture by modeling and promoting healthy boundaries, communication practices, and self-care strategies among staff members.
Provided crisis intervention services when needed, ensuring the safety and well-being of clients during difficult moments.
Supported clients in navigating legal or social service systems as necessary during their recovery process.
Established rapport with clients from diverse backgrounds and varying levels of substance abuse severity, fostering trust and open communication essential for successful outcomes.
Ayeyarwaddy Youth Affair Committee
Ministry Of Rescues
08.2013 - 09.2015
Championed innovative ideas approaches driving continuous improvements across multiple facets of operation execution.
Developed comprehensive agendas for committee meetings, ensuring timely completion of tasks and projects.
Achieved committee objectives by effectively leading meetings and fostering collaboration among members.
Built strong relationships with key stakeholders, enhancing the credibility and reputation of the organization within the community.
Storekeeper
Ayeyar Shwe Wah Co.,ltd
07.2012 - 02.2013
Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
Received product shipments and organized in stockroom storage area.
Enhanced store organization by implementing effective storage solutions and space utilization techniques.
Ordered goods from various vendors to maintain store merchandise levels.
Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
Maintained a safe working environment with strict adherence to safety protocols and guidelines.
Monitored merchandise on shelves and in storage using inventory control system.
Waiter/Watress
KanDawGyi Hotel
01.2009 - 04.2010
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media
<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL<ul>
<li>Independently manage end-to-end payroll processing and HR operations for EMEA clients, with a primary focus on Germany.</li>
<li>Ensure payroll accuracy and compliance with German labor laws and tax regulations.</li>
<li>Maintain high standards of data integrity across payroll systems and employee records, supporting audit and compliance requirements.</li>
<li>Deliver payroll services within defined SLAs, ensuring timely processing and minimal discrepancies.</li>
<li>Act as the single point of contact for client communications, addressing payroll and HR-related queries with efficiency and professionalism.</li>
<li>Generate, validate, and share payroll reports with clients and internal stakeholders, ensuring transparency and accountability.</li>
<li>Continuously monitor and improve processes to enhance customer satisfaction and operational efficiency.</li>
<li>Implemented process improvements to streamline operational tasks and reduce delays.</li>
<li>Collaborated with cross-functional teams to enhance communication and project efficiency.</li>
</ul> at STRADA GLOBAL