Mrs.Pavitira Hariraman

Dedicated Customer Experience Agent with a passion for delivering outstanding service. Proven track record of building positive relationships, resolving issues, and ensuring customer satisfaction. Excellent communication and problem-solving skills, coupled with a keen attention to detail. Adaptable team player with a commitment to fostering a positive customer-centric environment.

• Evaluated client financial positions and identified most appropriate banking products.
• Opened, closed, and updated accounts for customers.
• Provided advice on different bank products and financial options.
• Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.