M.PARASAKTHI MANOGARAN
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organising supplies and equipment for efficient use, a reliable cashier, and great networker. A true team player with drive to reach organisational visions.
Highly efficient and personable, in fast-paced and challenging environments. Eager to learn for personal development and development of others.
Overview
6
6
years of professional experience
Work History
Crew
McDonalds Restaurant
01.2006 - 02.2007
- Handled cashier, restaurant housekeeping, inventory and organised special functions.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Admin Clerk
AIA Insurance Company
02.2003 - 01.2005
- Handling paperwork, clients’ premium payment, and tele- marketing.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organisation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Housekeeping Room Attendant
Sutera Harbour Front
01.2001 - 01.2003
- Customer services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
Education
SPM -
Sekolah Menengah ST. Francis Convent
Certificate - Tourism & Hospitality Management
Stamford College Sabah
Sabah01.2000
Skills
- Making arrangement events & programs
- Inventory Rotation
- Customer services
- Employee Training and Supervision
- Clear Communication
- Workplace Efficiency
- Line Efficiency
- Safety
- Dependable and Cooperative
- Server and Staff Support
- Front of House Management
- Cash Handling
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Crew
McDonalds Restaurant
01.2006 - 02.2007
Admin Clerk
AIA Insurance Company
02.2003 - 01.2005
Housekeeping Room Attendant
Sutera Harbour Front
01.2001 - 01.2003
SPM -
Sekolah Menengah ST. Francis Convent
Certificate - Tourism & Hospitality Management
Stamford College Sabah
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