MOUNIKA JANJINAM
Summary
Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring, and recruitment. Dedicated senior-level human resources leader recognized by peers to recruit and develop high-performance HR consulting teams. Adept at developing and building strategic alliances with organizational leaders to support key business initiatives. Advanced knowledge in providing total client solutions for actuarial, compensation, health and welfare, pension and retirement and HR outsourcing services.
Overview
2
2
years of professional experience
Work History
Tele marketing Executive
LANDER MANAGEMENT PVT LTD
- Had experience in admin and Backoffice
- Explained products, services and pricing and answered customer questions
- Built immediate connections with the prospective customer, creating trust by explaining offerings and answering questions
- Handled warm calls from interested individuals, quickly turning interest to sales at [Number]% conversion rate.
Soft Skills Counsellor & HR Executive & Team Leader
ACTION DnA
06.2022 - Current
- HR operations, shortlisting the candidates, screening, and training for 6 branches of ACTION DnA
- Counselling the people on their requirements on Soft skills Training programs
- Offered specific training programs to help workers maintain or improve job skills
- Keep Training program operations within strict budget guidelines and documented all expenses.
Customer Support Associate
PACE SAFETY SOLUTIONS
06.2022 - Current
- Resolved customer inquiries, complaints and issues providing insightful solutions
- Answered inbound calls to greet and assist customers with various needs and questions
- Built strong knowledge of product line to assist customers in selecting products
- Advised customers on status of merchandise ordered and arranged for pickup and delivery
- Completed sales payments, refunds and exchanges and issued store credit.
Education
B.com Computer Applications -
Tamilnadu Open University
01.2023
Intermediate Education -
Ideal College of Arts & Science
03.2006
Secondary school of education -
New City Public School
03.2003
Skills
- Creative Problem-Solving
- Interpersonal communication
- Clear Verbal Communication
- Improve job skills
- Public speaking
- Verbal communication
- Onboarding process
- Employee Relations
- Exit Interviews
- Strategic Planning
- Internal Communications
- Recruitment Strategies
- Performance Appraisal
- Competency Modeling
- Employee Surveys
Languages
Telugu
English
Tamil
Hindi
Personal Information
- Passport Number: V6768451
- Husband's Name: J.Rajkumar
- Title: Admin (Adityaa Energy Resource pte ltd - Singapore)
- Date of Birth: 05/23/88
- Marital Status: Married
Technicalcertifications
- C,C++ (BESANT TECHNOLOGIES)
- JAVA (Level 1) (FITA)
Disclaimer
I hereby declaring the above information are true up to my knowledge & expecting a positive reply under your kind consideration.
Timeline
Soft Skills Counsellor & HR Executive & Team Leader
ACTION DnA
06.2022 - Current
Customer Support Associate
PACE SAFETY SOLUTIONS
06.2022 - Current
Tele marketing Executive
LANDER MANAGEMENT PVT LTD
B.com Computer Applications -
Tamilnadu Open University
Intermediate Education -
Ideal College of Arts & Science
Secondary school of education -
New City Public School
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