Summary
Overview
Work History
Education
Accomplishments
Timeline
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Moses Charles

Summary

With 4 years of progressive experience in Human Resources and Talent Acquisition, I currently helm the HR department at Write Edge Singapore. My expertise lies in Talent Acquisition, HR Business Partnering, and HR Operations, where I lead a high-performing team to deliver strategic HR solutions for a workforce of 180 employees. I manage and mentor a dedicated team of 3 HR executives.

Overview

4
4
years of professional experience

Work History

HR Manager (Talent Acquisition, HRBP & HROps)

Write Edge
10.2023 - Current
  • Currently working as an HR Manager, leading the HR department and overseeing three functions: Talent Acquisition, HR Business Partnering (HRBP), and HR Operations (HROps)
  • I manage a dynamic team of 3 HR executives in delivering the full spectrum of HR services
  • I was hired to revamp the entire HR department and its processes: As the first hire in the new HR team, I recruited 3 additional HR executives to build the department
  • Together, I created HR strategies, SOPs, streamlined processes, developed an employee handbook, and designed a guide for managers to handle underperforming employees
  • We also implemented a new performance and goal appraisal system, as well as enhanced recruitment strategies and platforms
  • Under my leadership, the company's turnover rate decreased by 15% annually: Employee retention increased by 25%
  • I saved the company over $100k: In external recruitment costs by building an in-house talent acquisition team and purchasing job boards such as JobStreet and LinkedIn Recruiter
  • I developed an internal compensation and benefits (C&B) sheet: To ensure internal equity aligns with market standards, enabling us to offer competitive salaries
  • Major accomplishments over the past year include cost savings, reduced turnover, higher employee satisfaction, improved Glassdoor ratings, a revamped hiring model, and the implementation of a new HRIS, payroll, and appraisal systems, replacing legacy tools

Talent Acquisition Business Partner

Venture Corporation
12.2022 - 10.2023
  • Currently working as a Talent Acquisition Business Partner, hiring exempt professionals from IT, Engineering, HR, Finance, Legal and Corporate roles
  • Shaping and driving organization-wide HR systems & matters: developing and managing Internships program, ATS system, Orientation, Onboarding and FTE/Intern Assimilation program
  • Increase recruitment and save agencies cost: Increase filled rates by 40%, reduced days to fill and managed to meet an average of 45 days, reduced the usage of recruitment agencies and saved the company over $700k per annum
  • Sourced, evaluated, and implemented: new ATS (Applicant Tracking Systems), to enhance the efficiency of selection, saving 200 manhours and in return using those saved hours to implement projects such as assimilation and employer branding
  • Employer Branding: launched new initiatives such as building an employer value proposition (EVP), employee referral program, employee activities/engagement, health screening, sharing employee stories, manage review sites, revamp the candidate experience from job application – onboarding
  • Employee Engagement: drove and developed strategies to improve employee satisfaction, commitment, motivation & culture
  • Implemented employee surveys, department team building activities, welcome emails and sourced and administered a change in company’s medical policies and insurance provider
  • Policy/ Process Optimization: Proactively reviewed, created and updated SOPs, Initiated & developed forms: new hire requests, job application, probation review, exit interview forms
  • Built a Job bank and Job codes from scratch
  • Conducted training session for hiring managers on writing job descriptions, conducting structured interview sessions and how to sell job opportunity to the candidate.

Recruitment Consultant

Randstad
07.2020 - 12.2022
  • 360 Recruitment Consultant specializing in technology recruitment in Commerce, Start-up, Fintech and Banking industries
  • Yearly billing of $300k, constantly over achieving monthly and quarterly sales target
  • Developed new business relationships with E-commerce, Tech starup, Crypto & blockchain companies and Fintech
  • Which resulted to an additional of $150k revenue
  • Consistently ranked among the top 5% of recruiter in the Tech Team, with a track record of closing niche and high-value deals
  • Specialize in Software Development (Frontend, Backend and Full Stack), Infrastructure, Project Manager, Business Analyst, IT support, QA, DEVOPS, Data Architects, Data Scientists and Data Analyst
  • Solid knowledge of sourcing techniques (e.g.Boolean search, LinkedIn, Monster, Job street, E- financial career, MCF)
  • Extensive experience in using CRM: Salesforce, Bullhorn, Citrix and Stratos
  • Manage contractors under Randstad’s payroll (My own placements).

Education

Bachelor of Business Studies in Management (Hons) -

University College Dublin
01.2021

Diploma in Sports & Exercise - undefined

Republic Polytechnic
01.2018

Accomplishments

  • Lee Kuan Yew Step Scholarship
  • Lee Kuan Yew Model Student Award

Timeline

HR Manager (Talent Acquisition, HRBP & HROps)

Write Edge
10.2023 - Current

Talent Acquisition Business Partner

Venture Corporation
12.2022 - 10.2023

Recruitment Consultant

Randstad
07.2020 - 12.2022

Bachelor of Business Studies in Management (Hons) -

University College Dublin

Diploma in Sports & Exercise - undefined

Republic Polytechnic

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Moses Charles