Proactive Health Care Assistant and Operations Theatre Assistant Director with extensive experience in patient care, hygiene protocols, and operational management. Skilled in maintaining patient comfort, adhering to safety standards, and managing staff performance. Bringing a strong commitment to improving patient outcomes and promoting efficient healthcare delivery.
Overview
12
12
years of professional experience
Work History
Health Care Assistant & Operation Theartre Assista
Sengkang General Hospital &
09.2024 - 10.2024
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
Observed patient skin conditions and reported findings to registered nurse.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
Supported nursing staff with care of incontinent patients and promotion of continence care.
Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
Facilitated smoother patient discharge processes by preparing documents and educating patients on post-discharge care.
Facilitated patient mobility by assisting with exercises and walking, promoting faster recovery and independence.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Upheld infection control and prevention policies across different patient-facing areas.
Director
Opullence Security Services
01.2018 - 06.2022
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Fostered culture of innovation, encouraging development of cutting-edge solutions.
Operations Manager
Certis Cisco
08.2012 - 12.2017
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Analyzed and reported on key performance metrics to senior management.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Education
Bachelor of Arts - Communication & Media Management
South Australia
Adelaide
06.2000
WSQ HIGHER CERTIFICATE IN HEALTHCARE (Nursing) With PERIOPERATIVE Specialisation - Healthcare
Health Medical Institute
Singapore
06.2024 - 11.2024
Certificate in Care Assistance - Healthcare
Health Medical Institute
Singapore
04.2023 - 04.2023
Specialist Diploma in Counter Terrorism - Counter Terrorism
Aventis Singapore
Singapore
08.2015
Diploma - Security Management
Apro Training Institute
Singapore
10.2017
ACTA - Training
Institute of Adult Learning
Singapore
03.2018
Skills
Time Management
Patient Care
Patient-focused care
Supporting personal needs
Patient Positioning
Mobility Assistance
Recording vital signs
Nutrition and Diet
Responding to emergencies
Patient Management
Feeding Tube Management
Vital signs
Accomplishments
Supervised team of 60 staff members.
Collaborated with team of 50 in the development of Sensitive Assignments.
Achieved Passed by completing on technology with accuracy and efficiency.
Jogging
Regular jogging offers many health benefits. Jogging can help me in:
help to build strong bones, as it is a weight bearing exercise
strengthen muscles
improve cardiovascular fitness
burn plenty of calories
help maintain a healthy weight
Languages
English
Upper intermediate (B2)
Chinese (Hokkien)
Elementary (A2)
Malay
Intermediate (B1)
Timeline
Health Care Assistant & Operation Theartre Assista
Sengkang General Hospital &
09.2024 - 10.2024
WSQ HIGHER CERTIFICATE IN HEALTHCARE (Nursing) With PERIOPERATIVE Specialisation - Healthcare
Health Medical Institute
06.2024 - 11.2024
Certificate in Care Assistance - Healthcare
Health Medical Institute
04.2023 - 04.2023
Director
Opullence Security Services
01.2018 - 06.2022
Operations Manager
Certis Cisco
08.2012 - 12.2017
Bachelor of Arts - Communication & Media Management
South Australia
Specialist Diploma in Counter Terrorism - Counter Terrorism
Aventis Singapore
Diploma - Security Management
Apro Training Institute
ACTA - Training
Institute of Adult Learning
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