Morgan Bourgeolet
Summary
Adept at supplier relationship management and team collaboration, I significantly enhanced sales revenue and customer satisfaction at Cheese Club Singapore. My expertise in contract negotiation and ability to foster strong supplier partnerships underscore my achievements in optimizing supply chain efficiency and maintaining high-quality standards.
Overview
13
13
years of professional experience
Work History
Country Manager
Cheese Club Singapore
08.2023 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
- Gathered information on competitor activities and market trends to enhance strategic decision-making.
- Led the sourcing and procurement of high-quality cheese and fine food products from artisan producers across France and Europe.
- Conducted in-depth market research to identify emerging trends, regional specialties, and innovative products to expand the product portfolio.
- Collaborated with procurement and logistics teams to maintain smooth supply chain operations and timely restocking.
- Negotiated contracts, pricing, and delivery terms to optimize supply chain efficiency while maintaining product quality.
- Ensured compliance with European food safety regulations and quality standards for imported products.
- Managed daily warehouse operations, including packing, inventory control, and product organization to ensure efficiency and accuracy.
- Supervised and coordinated the packing process to meet shipping deadlines while maintaining high-quality packaging standards.
Wholesale Manager/Sourcing Specialist
Cheese Club Hong Kong
04.2020 - 06.2022
- Played an active role in developing promotional campaigns targeted at increasing sales volume during seasonal periods or special events.
- Collaborated with cross-functional teams on process improvements, driving overall business performance enhancements.
- Managed inventory effectively for optimal product availability and minimized overstock situations.
- Coordinated logistics processes to ensure timely delivery of products, maximizing customer satisfaction.
- Streamlined warehouse operations, enhancing efficiency and reducing operational costs.
- Identified opportunities to reduce lead times and improve inventory management.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Hired and trained purchasing intern to improve effectiveness of purchasing operations and wholesales distributions.
- Led the sourcing and procurement of high-quality cheese and fine food products from artisan producers across France and Europe.
- Collaborated with procurement and logistics teams to maintain smooth supply chain operations and timely restocking.
- Negotiated contracts, pricing, and delivery terms to optimize supply chain efficiency while maintaining product quality.
Wholesale Manager
Pata Negra House Group
04.2019 - 02.2020
- Increased wholesale sales revenue by implementing effective strategies and establishing strong customer relationships.
- Enhanced customer satisfaction with personalized service and prompt responses to inquiries and concerns.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Conducted visits to suppliers in Spain to assess product quality, negotiate terms, and strengthen business partnerships.
- Attended industry trade shows and exhibitions in Spain to discover new products, identify trends, and expand the supplier network.
- Engaged in product sampling and evaluation to ensure consistency and compliance with company and industry quality requirements.
Wholesale Manager/Sourcing Specialist
Chef's Garden / Feather and Bones
01.2017 - 03.2019
- Increased wholesale sales revenue by implementing effective strategies and establishing strong customer relationships.
- Enhanced customer satisfaction with personalized service and prompt responses to inquiries and concerns.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Conducted visits to suppliers in Spain to assess product quality, negotiate terms, and strengthen business partnerships.
- Attended industry trade shows and exhibitions in Spain to discover new products, identify trends, and expand the supplier network.
- Engaged in product sampling and evaluation to ensure consistency and compliance with company and industry quality requirements.
Restaurant Manager/Head Chef
La Rôtisserie/Chez Patrick Deli
11.2011 - 01.2017
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Led all kitchen operations, overseeing menu development, food preparation, and presentation to ensure the highest culinary standards.
- Managed a team of chefs, sous chefs, and kitchen staff, providing training, mentoring, and performance evaluations to maintain a motivated and efficient team.
- Designed seasonal, creative menus that aligned with customer preferences, dietary trends, and cost control measures, while maintaining the restaurant’s vision and identity.
Education
Professional Diploma - Cooking And Related Culinary Arts, General
Ecole TECOMAH CCI Paris Ile De France
Jouy-en-Josas (France)06-2006
High School Diploma -
Le Paraclet
Quimper (France, Britanny)06-2004
Skills
- Product Knowledge
- Supplier Relationship Management
- Contract Negotiation
- Supplier Evaluation
- Purchasing
- Shipment Verification
- Multitasking
- Team Collaboration
Timeline
Country Manager
Cheese Club Singapore
08.2023 - Current
Wholesale Manager/Sourcing Specialist
Cheese Club Hong Kong
04.2020 - 06.2022
Wholesale Manager
Pata Negra House Group
04.2019 - 02.2020
Wholesale Manager/Sourcing Specialist
Chef's Garden / Feather and Bones
01.2017 - 03.2019
Restaurant Manager/Head Chef
La Rôtisserie/Chez Patrick Deli
11.2011 - 01.2017
Professional Diploma - Cooking And Related Culinary Arts, General
Ecole TECOMAH CCI Paris Ile De France
High School Diploma -
Le Paraclet
Similar Profiles
Ng Jing RongNg Jing Rong
Sr Chef De Partie at The Singapore Island Country Club (SICC)Sr Chef De Partie at The Singapore Island Country Club (SICC)
Priya LoganPriya Logan
F&B Attendant at Singapore Cricket ClubF&B Attendant at Singapore Cricket Club
WEE CHUN SIAWWEE CHUN SIAW
Chef De Partie at Singapore Island Country ClubChef De Partie at Singapore Island Country Club