Company Well-trained Restaurant Manager promoting 8 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
12
12
years of professional experience
Work History
Assistant Restaurant Manager
Crust Gourmet Pizza Bar Pte. Ltd
11.2011 - 03.2019
Design Training and Development programs for staff or conduct customer service
and personal grooming lessons for staff
Able to perform petty cash paper works and banking in cash sales duties
Able to perform any purchase orders
Provide excellent service and maintain high standards in delivering food quality
Develop menus and able to change/edit items using raptor
Organize and allocate the staff to their respective positions for daily operations
Operation focus and observant on the floor
Handle customer complaints effectively
Assign duties such as ordering, and area cleaning of the restaurant to staffs
Be a role model in terms of professionalism and discipline.- Weekly submission of sales paper works to finance
Checking of daily closing sales report (ensure all cash and credit tallies)
Monthly submission of payroll to Finance
Able to do monthly inventory stock take
Most importantly, do all the best to ensure cost is low, hit sales and promotion
target
Successfully attained F&B safety and hygiene policies and procedures at Guliford
Restaurant Supervisor
Kobayashi Hangul Pte. Ltd
05.2010 - 08.2011
Assist managers in any tasks assigned to do
Supervision and training of staff
Handle the POS system
Ensure that the staffs carry out their duties and responsibilities properly and correctly in the service of the guests of the restaurant
Ensure staffs are properly groomed
Ensure and maintain a smooth operation during lunch and dinner
Refer any problems in the restaurant to the management.
Service Crew
Macky Restaurant
07.2007 - 12.2009
To do service together with service staffs
Ensure that the cleanliness of the restaurant is maintained
Taking orders and do cashier
Comply to any tasks assigned by the supervisors and managers.Summary of Qualifications:
Can work with all my heart and soul to ensure a good outcome
Punctual and has a healthy work attitude
Can work independently
Eager to learn new things and open-minded to new ideas
Willing to work on holidays, weekends, overtime or as areliever
Courteous to co-workers, supervisors, managers, and other company employees
Remarkable ability to remain calm and efficient in stressful ideas
Can operate a clean profitable store and perform other duties as assigned
Public relations and customer service methods and implementing innovative
marketing techniques.
Education
Corcuera National High School
2006
Bachelor of Science - Computer Science
Lipa City Public College
Philippines
04.2006
Alegria Elementary School
Skills
Interest and Activities:
Internet Experience [World Wide Web, Netscape Navigator
Internet Explorer, Electronic Mailing]
Microsoft Office Proficiency [Word, Excel, PowerPoint]
Enjoys exploring and enjoying different cultures and environment
Running and exercising
Watching movies and love listening to music
Quality time with friends and love ones
Additional Information
To work in a well organized firm where I can put my knowledge and skills, to better
develop myself and have any contribution to the grow of the company, through my
honest work, good performance and dedications.
Timeline
Assistant Restaurant Manager
Crust Gourmet Pizza Bar Pte. Ltd
11.2011 - 03.2019
Restaurant Supervisor
Kobayashi Hangul Pte. Ltd
05.2010 - 08.2011
Service Crew
Macky Restaurant
07.2007 - 12.2009
Corcuera National High School
Bachelor of Science - Computer Science
Lipa City Public College
Alegria Elementary School
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