Summary
Overview
Work History
Education
Skills
Singing
Timeline
Generic

Moon Chen Yuewen

Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.


Personable and energetic individual with passion for creating welcoming environments. Possesses solid understanding of customer service principles and expertise in managing daily operations and inventory control. Committed to enhancing guest experiences and driving business growth through exceptional service and efficient management.

Overview

10
10
years of professional experience

Work History

Admin

Music Key
09.2023 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.

Manager

TwoBakeBoys
02.2023 - 09.2023
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Maintained a clean and safe environment, adhering to health department regulations and guidelines.
  • Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
  • Enhanced customer satisfaction by implementing high-quality food and service standards.

Tea Barrista

HEYTEA
02.2021 - 06.2022
  • Used POS system to accurately enter orders and process payments.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Promoted additional items with beverages, increasing store sales.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Baker

ASANOYA BOULANGERIE
02.2019 - 05.2020
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Maintained accurate inventory of baking supplies and ingredients.
  • Maintained cleanliness and organization in baking area, meeting health and safety standards.

Pastry Chef Intern

Shangri-La Hotel
07.2015 - 01.2016
  • Ensured consistent product delivery by adhering to standardized recipes and portion control guidelines.
  • Collaborated with head chef to design seasonal dessert menus, aligning with current food trends and customer preferences.
  • Maintained a clean and organized workstation, adhering to strict sanitation guidelines for optimal food safety.
  • Contributed to overall kitchen operations, ensuring smooth workflow during peak business hours.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.

Education

Diploma - Pastry & Bakery

Shatec
Bukit Batok
04.2001 -

N Level -

Commonwealth Secondary School
West Coast Road
04.2001 -

PSLE -

Fuhua Primary School
Jurong East
04.2001 -

Skills

Customer service

Singing

I have performed on stages several times. Loved Singing since young. R&B & Jazz are my favorite genre of music!

Timeline

Admin

Music Key
09.2023 - Current

Manager

TwoBakeBoys
02.2023 - 09.2023

Tea Barrista

HEYTEA
02.2021 - 06.2022

Baker

ASANOYA BOULANGERIE
02.2019 - 05.2020

Pastry Chef Intern

Shangri-La Hotel
07.2015 - 01.2016

Diploma - Pastry & Bakery

Shatec
04.2001 -

N Level -

Commonwealth Secondary School
04.2001 -

PSLE -

Fuhua Primary School
04.2001 -

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Moon Chen Yuewen