Summary
Overview
Work History
Education
Skills
Certification
Languages
Publications
Timeline
BusinessDevelopmentManager
Monika Agrawal

Monika Agrawal

Singapore

Summary

Lead Solutions Specialist with proven expertise in designing and presenting innovative solutions that drive business success. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in problem-solving, project management, and process optimization. Known for reliability and flexibility in dynamic environments.

Overview

15
15
years of professional experience
4
4
Certification

Work History

Enterprise Lead Solutions Specialist - Slack - APAC

Salesforce
01.2022 - Current
  • Drive organizations to create the digital-first world with Slack and Salesforce.
  • Partner with customers to solve their mission critical business problems
  • Design solutions to drive value and significant business impact
  • Guide customers on process improvements and change management to drive technology adoption
  • 100% SE quota attainment for Q3 for this year.
  • Play a key role in driving revenue growth by identifying new business opportunities and establishing strategic partnerships with industry stakeholders.
  • Collaborate with cross-functional teams to design and present innovative solutions that addressed complex business challenges.
  • Deliver Solution Demos, Mock-ups, Security Discussions, Competitive Positioning and business value to C-Execs.
  • Established a reputation as the go-to expert on our solutions portfolio within the industry by participating in conferences, webinars, and other knowledge-sharing forums.

Presales Lead - Asia Pacific

MEGA International
06.2020 - 12.2021

Company Overview: Market leader in Gartner Magic Quadrant for Enterprise Architecture Tools and Solutions

  • Led Pre-Sales for Asia & ANZ as EA solutions expert and GTM strategy planner
  • Drove outcome-based Enterprise Architecture approach to transform, modernize and innovate business using HOPEX Platform.
  • Conducted product demos and Proof of concept.
  • Actively closed 2 software deals and 3 renewals in last 1-year worth 900K+ SGD along with sales.
  • Presented optimized solutions to business and c-level executives.
  • Assisted marketing teams in online webinars and APAC EA conference as technical expert/speaker.
  • Assisted Product teams with new enhancements as part of product offerings and roadmap.

Solutions Consultant - ASEAN

Ashnik Pte Ltd
01.2017 - 05.2020
  • Led pre-sales, product pitch and Proof of concept demos in APAC and India.
  • Responsible for closing deals for Pentaho, Elasticsearch, MongoDB & PostgreSQL products in APAC region.
  • Closely worked with sales to achieve 20% conversion rate of BOQ/estimations per product.
  • Actively closed 3 Elasticsearch deals worth 500k USD (1-year subscription) along with sales.
  • Delivered technical enablement to channel partners to support new sales.
  • Conducted technical training & End user workshop.
  • Conducted user discovery sessions and present optimized solutions to business and c-level executives.
  • Assisted marketing teams in events, conference, and tech series as technical expert/speaker to generate leads.
  • Speaker at PGConf APAC 2018 on Postgresql held in Singapore for APAC region.

Senior Business Consultant

IBM Singapore Pte Ltd
04.2016 - 01.2017
  • Company Overview: Client: Ogilvy and Mather - a New York City-based British advertising, marketing, and public relations agency
  • Role: Presales, Requirement gathering, solutioning, end to end project implementation & delivery, reporting and execution to automate Ogilvy's resource management system for APAC and EMEA region

Software Consultant

NTUC Link Pte Ltd
11.2015 - 04.2016
  • Role: Vendor management, presales, solutioning, requirement gathering and supporting campaign management for Plus customers in Singapore
  • Providing support to improve sales and customer penetration strategy for NTUC Union members
  • Managed customer profiles and target segmentation as per different promotions.
  • Analyzed gaps for pre and post campaign execution for enhanced revenue generation.
  • Liaised with senior management, consultants and vendors to design develop and test applications.

Pre-Sales/Senior Consultant

BackOffice Associates
01.2014 - 11.2015

• Led and managed multiple projects and teams.
• Worked with customers to ensure smooth delivery and implementation of software solutions.
• Role included creation of functional/technical specifications, designing of complex data migration solutions.
• Post-sales consultation and presentation
• Developed internal product to meet the emerging market ‘need’ for quick data migration, boost data quality and, reduce manual cost of 4 resources per week (~$16000) and 64hrs of manual time.
• Led international development team for product demonstration and traveled to Asia Pacific region to promote sales to diverse audience.
• Part of staffing, recruitment, and induction training cell.

Senior Software Engineer

Accenture
12.2009 - 12.2013
  • Client: Microsoft
  • Role: Managed Xbox customer and campaign management data, Xbox supply chain management, BI and reporting requirements to improve Xbox sales for Microsoft

Education

Executive Women's Leadership Program -

Yale School of Management
12.2020

Bachelor of Engineering - Electrical

Rajiv Gandhi Prodyogiki Vishwavidyalaya
12.2009

AISSCE - PCM

Queens' College
12.2004

Skills

  • Account Management
  • Organization Skills
  • Custom solution design
  • Exec level Presentations
  • Security Assessments

Certification

  • Strategic AI Certification Program from the University of Colorado Colorado Springs 2024
  • Slack Certified Admin 2024
  • Negotiation and Influence Program from MIT Sloan School of Management 2021
  • Women's Leadership Program from Yale University 2020

Languages

English
Hindi

Publications


  • Blog post for Yale Univeristy on the Women's Leadership Program
  • Blog post on How to Improve Search capabilities using Elasticsearch
  • Youtube videos on Open source technology such as MongoDB and EDB Postgres

Timeline

Enterprise Lead Solutions Specialist - Slack - APAC

Salesforce
01.2022 - Current

Presales Lead - Asia Pacific

MEGA International
06.2020 - 12.2021

Solutions Consultant - ASEAN

Ashnik Pte Ltd
01.2017 - 05.2020

Senior Business Consultant

IBM Singapore Pte Ltd
04.2016 - 01.2017

Software Consultant

NTUC Link Pte Ltd
11.2015 - 04.2016

Pre-Sales/Senior Consultant

BackOffice Associates
01.2014 - 11.2015

Senior Software Engineer

Accenture
12.2009 - 12.2013

Bachelor of Engineering - Electrical

Rajiv Gandhi Prodyogiki Vishwavidyalaya

AISSCE - PCM

Queens' College

Executive Women's Leadership Program -

Yale School of Management
Monika Agrawal