Summary
Overview
Work History
Education
Skills
Timeline
Generic

MONIKA AGARWAL

Bangalore

Summary

Senior Manager Software Engineering with ~12 years of expertise in SAAS and eCommerce transformations with multiple major US retailers and cloud based CRM. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

12
12
years of professional experience

Work History

Senior Engineering Manager

Informatica Business Solutions
12.2023 - Current
  • Leading three teams in performance, infrastructure, and engineering development.
  • Individually driving 30% COGS efficiency year over year.
  • Designing and implementing infrastructure scalability in a multi-tenant environment, leading to a 20% increase in profitability.
  • Implementing tenant isolation and scalability by design.
  • Delivered customer-facing usage statistics, driving observability on product adoption.
  • Organized data and modeled information for use in key decision-making.
  • Created project plans detailing scope, timeline, budgeting and resource allocation needs.
  • Coordinated with cross-functional teams such as operations, sales and marketing to ensure alignment on product objectives.
  • Designed algorithms to optimize workflow automation and decision-making processes using Gen AI

Principal Software Engineer

Informatica Business Solutions
06.2022 - 11.2023
  • Leading overall infrastructure and FinOps capabilities, resulting in 90% profit margins.
  • Conducted system architecture reviews to optimize performance and efficiency.
  • Implementing isolation and performance gateways.
  • Reduced spark job footprints by 20% while ingesting 1M data assets.
  • Drafted design objectives and system design documents.

Senior Software Engineer

Lowe’s India
05.2018 - 05.2022
  • Focus to design a scalable, secure and platform agnostic infrastructure. Responsible for all provisioning, site reliability, system performance, networking, security, patching, log monitoring and deployment of production software builds on-premises Kubernetes cluster and Store environment.
  • Implemented a production ready, load balanced, highly available, fault tolerant Kubernetes infrastructure.
  • Maintained 2000 clusters using RKE( Rancher Kubernetes engine ).
  • Managed Kubernetes charts using Helm.
  • Created dynamic routing/load balancing capability enabling large application scaling, used ingress rules and Ingress Controllers.
  • Experience in developing Splunk and ELK dashboards
  • Maintaining CI environments with build automation tools like Jenkins and TFS.
  • Developed Maven and Gradle Scripts to automate the build process.
  • Managed Ansible Playbooks with Ansible modules, implemented CD automation using Ansible, managing existing servers and automation of build/configuration of new servers (Kubernetes masters and workers).
  • Containerized all the OMS related applications- Spring Boot Java and Node.Js applications using Docker and deployed to an k8s orchestrated environment.

DevOps Engineer

Accenture
09.2014 - 03.2018
  • Implemented IBM Sterling (OMS) and WebSphere Message broker (WMB) architecture solution and provided end to end DevOps support for all the non-production and production environments expertise in Sterling upgrades, Service packs (SP) and release deployments.
  • Implement zero downtime deployments for various application.
  • Implemented CI/CD pipeline using Jenkins, Maven and shell scripting.
  • Implemented static code analysis recommendations using SonarQube.
  • Wrote shell scripts for assisting teams in deploying various application and continuous monitoring.
  • Created CI/CD pipelines for deploying application for IBM Sterling Order Management Systems both in production and NPE.
  • Created Base Linux servers and install IBM WebSphere Message Broker and Sterling application.
  • Implemented publication Nagios alerts notification.
  • Involved in production deployment activities.
  • Created Stubs which runs on IBM Rational Test Virtualization (RIT) Server
  • Environmental support for functional and performance test teams.
  • Handled Performance Tuning, resolving Architecture Scalability issues for Sterling OMS.
  • Analyzed DB reports (AWR) long running SQL, Sessions for DB issues.

Associate Business Analyst

IBM India
06.2013 - 01.2014
  • Develop business architecture using requirements such as scope, processes, alternatives and risks.
  • Analyze client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis.
  • Communicate client’s business requirements by constructing easy-to-understand data and process models.
  • Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
  • Engage client to gather software requirements/business rules and ensure alignment with development teams.
  • Evaluate risks related to requirements implementation, testing processes, project communications and training saving the company.
  • Facilitate monthly meetings with clients to document requirements and explore potential solutions.

Education

B.Tech - Information Technology

UPTU
01.2013

Skills

  • Cloud hyperscalers: AWS, GCP, Azure, OCI
  • Large-scale data ingestion
  • Multi-tenant solutions
  • Python
  • Cogs efficiency
  • Scalable infrastructure design
  • Security management
  • Application performance
  • Order Management System
  • Inventory Management
  • Operational excellence
  • Business development
  • Budget management
  • Elastic infrastructure frameworks
  • Graph databases
  • NoSQL databases
  • Kafka
  • Apache Spark

Timeline

Senior Engineering Manager

Informatica Business Solutions
12.2023 - Current

Principal Software Engineer

Informatica Business Solutions
06.2022 - 11.2023

Senior Software Engineer

Lowe’s India
05.2018 - 05.2022

DevOps Engineer

Accenture
09.2014 - 03.2018

Associate Business Analyst

IBM India
06.2013 - 01.2014

B.Tech - Information Technology

UPTU

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MONIKA AGARWAL