Mong Prorsith
Summary
I am an Open-minded and self-motivated professional with a strong work ethic and reliability. Demonstrates excellent communication and problem-solving skills. Seeking opportunities to gain valuable experience and expertise for future career advancement.
I would adapt to any environments and work pressure to archive the goal and create the space to bring the best performance of works.
Overview
3
3
Languages
7
7
years of professional experience
Work History
Customer Service Agent
Maersk Logistic and Services
05.2022 - Current
- Shipment summary.
- Vendor document checking.
- Document validation and release in the system.
- Status documents updated for the buyer.
- SWB checking from carrier.
- Draft FCR to be sent to the supplier.
- Weekly timeline documents, release comments report.
- Original hard document release.
- SOP updates are shared weekly.
- Error Code and DHL Monthly reports.
- Case Management
ATM and CIM Officer
ABA Bank
Phnom Penh
02.2021 - 02.2022
- Managed ATM, CIM, and CRM machine cash amounts to process internal loading and withdrawal.
- Running report tracking the cash error from the customer
- Supporting the Teller during spare time.
Order Entry
HBI Import and Export Co, Ltd
Phnom Penh
04.2019 - 02.2020
- Daily data input of sales invoices into the system.
- Payments collection from each store followed the credit note from the manager.
- Monthly inventory report.
- Update and maintain customer information in the system.
Education
Bachelor of Business Administration - Banking And Financial
University of Economic and Finance.
Phnom Penh2022
Certificate of Higher Education - General English Program
Ausralia Centre for Education
Cambodia, Sonthormuk Branch, Phnom Penh2020
Completed Bac II - Highschool
HunSen KohThom High School
Kandal Province, Cambodia2016
Skills
- Customer service
- Case management
- Document validation
- Data entry
- Problem solving
- Time management
- Team collaboration
- Patience under pressure
- Basic computer knowledge
Languages
English
Advanced
C1
Khmer
Proficient
C2
Chinese (Mandarin)
Beginner
A1
Interests
- Reading
- Running
- Badminton
- Traveling
Accomplishments
- Customer Award Spotted by H&M Client
- KPI Performance 100% Whole Year from Documents part
Timeline
Customer Service Agent
Maersk Logistic and Services
05.2022 - Current
ATM and CIM Officer
ABA Bank
02.2021 - 02.2022
Order Entry
HBI Import and Export Co, Ltd
04.2019 - 02.2020
Bachelor of Business Administration - Banking And Financial
University of Economic and Finance.
Certificate of Higher Education - General English Program
Ausralia Centre for Education
Completed Bac II - Highschool
HunSen KohThom High School