Mohhamud Ayoubb

• Manage the pre-sales process via various channels: calls, emails, chat, etc;
• Introduce Propseller’s services and value proposition in a pitch to potential clients;
• Understanding the client's needs and providing thorough advice about the property market, regulations, and transaction steps (you’ll get intensive training);
• Convert Marketing Qualified Leads who have contacted us via our website, or other channels into Sales Qualified Leads who will meet one of our Real Estate Consultants;
• Drive high activity volumes - make 40+ calls daily;
• Lead demand generation initiatives from ideation to execution;
• Build strong relationships with clients and internal stakeholders;
• Represent Propseller with top-level professionalism;
• Drive Propseller growth by over-achieving KPIs and milestones;
• Propose, launch and deliver commercial and operational projects.

• Developed and maintained relationships with key accounts, resulting in increase in sales
• Developed and presented compelling sales presentations to prospective customers, resulting in new accounts in the region
• Designed and implemented a comprehensive marketing strategy that increased brand awareness and customer engagement
• Crafted customer personas based on data analysis of customer demographics, behaviors, and preferences
• Crafted a social media strategy that increased engagement
• Developed and implemented a comprehensive marketing strategy that increased brand visibility and generated leads
• Top KPI producer for SEA Market - July 2022, April 2023, May 2023 and 4Q2022 Ultimate Sales Pro Champion.

• Developed a comprehensive marketing strategy that increased brand awareness and drove sales
• Established and maintained relationships with key clients, resulting in increased customer loyalty
• Managed and implemented a large-scale digital advertising campaign that increased website traffic and conversions
• Negotiated contracts with key vendors and suppliers, resulting in cost reduction
• Delivered effective and engaging sales presentations that resulted in increase in sales
• Conducted performance reviews and provided meaningful feedback to team members, resulting in improved morale and motivation
• Monitored team performance, identified areas of weaknesses and provided timely interventions to ensure targets were met.

• Liaise with clients to perform assessments, discuss goals, and implement strategic methods for improvement
• Provide coaching and guidance to individuals in career transitional situations
• Solve problems through helpful recommendations and practical suggestions
• Collect data on clients and the business through market research activities
• Communicates effectively with strong written and verbal presentation skills
• Learns quickly and enjoys taking on new clients and projects
• Problem-solves well independently.

• Produced detailed reports to manager that provided insights into customer behaviors and trends
• Assessed properties to determine fair market value and purchase price
• Negotiated successful deals with buyers that resulted in more profit for the company
• Developed a database of potential buyers by networking with other real estate agents, resulting in 35 successful sales
• Developed strong relationships with clients, resulting in a repeat customer rate.

• Negotiated effectively with customers to resolve complaints and reach mutually beneficial outcomes
• Collaborated closely with other departments to ensure customer requests were fulfilled in a timely manner
• Established and maintained positive relationships with customers by responding to inquiries promptly and professionally
• Generated daily, weekly, and monthly reports on customer feedback, leading to improved customer experience
• Developed and implemented customer feedback surveys that provided valuable insights into customer needs and preferences.

• Used problem-solving skills to troubleshoot and resolve customer issues
• Collaborated with product management and engineering teams to identify, troubleshoot, and resolve technical issues
• Install and configure computer systems and applications within the company
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved.