Experienced with managing operational tasks and streamlining processes to improve efficiency. Utilizes strong organizational and communication skills to support team goals and ensure smooth operations. Track record of problem-solving and adaptability in dynamic environments. Willing to learn, acquire new skills and seek opportunities for growth
Leadership
undefinedPsychological First Aider
Co-led EPSD peer support project team:
- Implemented new roleplay scenarios
- Achieved 100% positive feedback from Paracounsellors/senior peer supporters
- Secured 50% improvement in EPSD training satisfaction
Established new Training & Development appointment:
- Resulted in 40-50% performance improvement for NSFs
Redesigned workflow process:
- Successfully managed 600% patient volume increase (240-300 to 1800 patients)
- Implemented within 2-day timeframe
- Maintained patient safety standards and MOH compliance
Badminton
Socializing
Understanding individual differences