Mohd Khairudin Bin Mohd Ali

As a Special Handling Unit (SHU) Officer, I am on the frontline of ensuring a safe and secure environment for some of the most challenging inmates within the Singapore Prison Service (SPS), including high-risk offenders, high-profile individuals, capital punishment inmates. I am dedicated to ensuring the safety of staff, inmates, and the facility. This demanding role requires a high level of professionalism, emotional intelligence, and the ability to manage complex situations with composure and clear judgment.

Key Responsibilities:

• Conducted regular patrols and security checks within the SHU, ensuring a safe environment for staff and inmates, particularly those at high risk or with a history of violence.
• Responded effectively to emergencies and potential security breaches, taking necessary actions to maintain order and control, especially in situations involving capital punishment inmates.

Supervision and Control:

• Supervised inmate activities, ensuring adherence to regulations and maintaining a calm and orderly environment, even when dealing with high-risk or high-profile inmates who may present greater management challenges.
• Conducted cell searches and ensured the security and control of all institutional property, paying close attention to items that could be used as weapons or for self-harm.
• Documented inmate behavior, incidents, and progress reports, maintaining detailed records for future reference, crucial for tracking the development of high-risk or high-profile inmates.

Crisis Intervention and De-escalation:

• De-escalated conflicts and intervened in potentially volatile situations. Utilized effective communication and crisis intervention techniques to prevent violence and ensure peaceful resolutions.
• Maintained composure under pressure within the high-stress SHU environment. Adapted to changing circumstances effectively and made sound decisions in critical situations.

As a Robotic Process Automation (RPA) Developer using UiPath software for a 3-month project sprint for Institution A1, I played a crucial role in streamlining internal processes. While attached to Prisons HQ Ops Division branch, I leveraged my RPA expertise with UiPath to automate repetitive tasks, improve efficiency, and enhance data accuracy for the institution. I was eager to contribute to the short-term project sprint for Institution A1, focusing on automating repetitive tasks within a secure government environment.

Key Responsibilities:

• Collaborate closely with Institution A1 stakeholders to identify and analyze repetitive, manual processes suitable for RPA automation.
• Design, develop, and implement RPA solutions using UiPath Studio to automate targeted processes within the institution.
• Automated repetitive tasks through scripting, freeing up valuable time for higher-priority projects.
• Ensure developed solutions adhere to Institution A1 security protocols and data privacy regulations.
• Conduct thorough testing and validation of automated processes to guarantee accuracy and reliability.
• Document the development process and hand over comprehensive user guides for future maintenance.
• Proven expertise in UiPath Studio, including activities, workflows, and recorders.
• Created proofs of concept for innovative new solutions.
• Experience with data manipulation, integration tools, and exception handling within RPA development.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Skilled at working independently and collaboratively in a team environment.
• Paid attention to detail while completing assignments.
• Strong understanding of automation principles and best practices.
• Self-motivated, with a strong sense of personal responsibility.
• Applied effective time management techniques to meet tight deadlines.
• Passionate about learning and committed to continual improvement.

As an Institution Control Centre Officer for Institution A1, I was at the nerve center of security operations. I played a vital role in monitoring and controlling access to the entire facility, ensuring the safety and security of staff, inmates, and visitors. This role requires a keen eye for detail, strong decision-making skills, and the ability to work effectively under pressure. With the proven ability to monitor and control access points, maintain situational awareness, and effectively respond to security incidents topped with Skilled in operating security systems, utilizing CCTV footage, and communicating critical information to relevant personnel.

Key Responsibilities:

Monitoring and Access Control:

• Continuously monitor CCTV footage and security systems to identify potential threats or suspicious activity.
• Control access to the institution through gates, doors, and other entry points, verifying identification and clearance procedures.
• Operate security equipment, including alarms, intercom systems, and access control panels.
  

Communication and Response:

• Maintain clear and concise communication with other security personnel, supervisors, and response teams during emergencies.
• Effectively disseminate critical information and instructions to ensure a coordinated response to security incidents.
• Prepare detailed reports on security breaches, suspicious activity, and access control operations.
  

Situational Awareness and Decision-Making:

• Maintain a high level of situational awareness, anticipating potential challenges and proactively addressing them.
• Utilize critical thinking and problem-solving skills to make timely and sound decisions during security situations.
• Remain calm and composed under pressure, adapting to changing circumstances effectively.

As a Housing Unit A1 CU2 Correctional Officer, I played a critical role in maintaining safety and security within a high-security Housing Unit of the Singapore Prison Service (SPS). I was responsible for the supervision, control, and care of adult male inmates, ensuring a secure environment while contributing to their rehabilitation and development. This role requires a high level of commitment, professionalism, and the ability to handle challenging situations with composure and clear judgment.

Key Responsibilities:
Maintaining Safety and Security:

• Conduct regular patrols and perform security checks to ensure the safety and security of inmates, staff, and the facility.
• Enforce established institutional rules and procedures, deterring misconduct and preventing incidents.
• Respond effectively to emergencies and potential security breaches, taking necessary actions to maintain order and control.

Supervision and Control:

• Supervise inmate activities within the housing unit, ensuring adherence to regulations and maintaining a calm and orderly environment.
• Conduct cell searches and ensure the security and control of all institutional property.
• Document inmate behavior, incidents, and progress reports, keeping detailed records for future reference.

Rehabilitation and Development:

• Foster positive relationships with inmates, providing guidance and support for their rehabilitation and development.
• Collaborate with other correctional officers, treatment professionals, and social workers to deliver a holistic rehabilitation program.
• Maintain a professional and respectful demeanor, encouraging positive behavior change among inmates.

Crisis Intervention and De-escalation:

• De-escalate conflicts and intervene in potentially volatile situations to maintain order and prevent violence.
• Utilize effective communication and crisis intervention techniques to ensure peaceful resolutions.

Teamwork:

• Contributed to a positive institutional culture through open communication, teamwork, and mutual respect among staff and inmates alike.
• Collaborated with multi-disciplinary teams to develop personalized case management plans for each inmate under my supervision.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Participated in strategic planning and public relations.
• Demonstrated commitment to professional growth by attending relevant trainings, workshops, and conferences in the field of corrections.
• Cultivated interpersonal skills by building positive relationships with others.

As a Visit Officer, I was responsible for overseeing and managing the visitor experience at our Prison Link Centre (PLC). This includes:

• Processing visitor registrations and bookings in accordance with SPS policies and procedures.
• Ensuring the smooth running of visits within designated areas, maintaining a safe and secure environment for both visitors and inmates.
• Conducting security checks on visitors and their belongings.
• Facilitating communication between visitors and prison staff regarding visit procedures and regulations.
• Maintaining accurate documentation of all visits.
• Act as a liaison between visitors and prison staff, effectively communicating visit procedures and regulations.
• Maintain accurate and up-to-date documentation of all visits.
• Addressed public questions, complaints and requests and provided necessary assistance.

Reformative Training Centres (RTCs) play a vital role in the Singapore justice system, providing rehabilitation programs for young offenders. As a Reformative Training Centre Correctional Officer, I was at the forefront of this process, ensuring a safe and secure environment while fostering positive change in young offender's lives.

Key Responsibilities:

Maintaining Safety and Security:

• Conduct proactive patrols and supervise inmate activities to ensure a safe and secure environment.
• Enforce established rules and procedures, deterring misconduct and preventing incidents.
• Conduct cell searches and maintain control of all institutional property.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Documented inmate behavior and activities in logbooks.
• Investigated and responded to incidents of inmate misconduct.
• Conducted routine and emergency head counts.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Enforced rules and regulations to maintain order among inmates.

Rehabilitation and Development:

• Foster positive relationships with young offenders, providing guidance and support for their rehabilitation and development.
• Collaborate with other correctional officers, treatment professionals, and social workers to deliver a holistic rehabilitation program.
• Document inmate behavior, incidents, and progress reports, tracking their development and identifying areas for improvement.
• Assisted in development of procedures and policies to maintain peace and order in facility.
• Observed behavior of residents individually and in groups.

Crisis Intervention and De-escalation:

• De-escalate conflicts and intervene in potentially volatile situations to maintain order and prevent violence.
• Utilize effective communication and crisis intervention techniques to ensure peaceful resolutions.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Resolved problems, improved operations and provided exceptional service.

Highly motivated and results-oriented professional with 2 years of experience in the Singapore Armed Forces (SAF) honed through National Service. Proven ability to maintain law and order, ensure security protocols, and lead teams effectively. Recognized for exceptional performance, receiving the "Battalion Soldier of the Month" award and an "Outstanding" grade during Full-time National Service.

Roles and Responsibilities:
Regimental Policeman (6th Army Maintenance Base):

• Maintained law and order within the camp environment, deterring criminal activity and ensuring the safety of personnel and property in the 6th Army Maintenance Base at Nee Soon Dri-Clad camp.
• Conducted security patrols and inspections, enforcing regulations and identifying potential security risks.
• Managed and deployed security personnel to their designated posts, ensuring adherence to schedules and protocols.
• Contributed to the overall security posture of the camp by deterring contraband entry.
• Investigated and reported crimes, accidents, offenses, and damage to property.
• Identified, pursued and arrested suspects and perpetrators of criminal acts.

Security Office 2nd-in-Charge (Promotion from Trainee to Corporal):

• Provided leadership and support to the security team, overseeing daily operations, and ensuring task completion.
• Assisted in training new recruits on security procedures and protocols.
• Trained other officers in firearms and self-defense tactics.
• Maintained security logs and documentation, ensuring accurate record-keeping.
• Demonstrated strong problem-solving and decision-making skills in resolving security-related issues.
• Maintained high levels of physical fitness, mental well-being, and ethical standards to ensure optimal job performance and uphold a positive image for the department.

Key Skills and Achievements:

• Law Enforcement & Security Protocols
• Leadership & Team Management
• Problem-Solving & Decision-Making
• Situational Awareness & Vigilance
• Communication & Interpersonal Skills
• Adaptability & Initiative
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Passionate about learning and committed to continual improvement.

Award Recognition:

• Battalion Soldier of the Month
• Outstanding Performance Grade (Full-time National Service)