Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mohd Izzat Bin Md Windera

Mohd Izzat Bin Md Windera

Summary

Dynamic professional with a proven track record in customer service and teamwork, demonstrated at H&M and in security roles. Excelled in engaging customers, enhancing security measures, and driving sales. initiatives at UTC Events. Skilled in problem-solving and adaptable to changing environments, consistently delivering results and maintaining high safety and cleanliness standards.

Overview

13
13
years of professional experience

Work History

Retail Sales Associates

H&M
09.2021 - Current
  • Greets customers and demonstrates excellent customer service skills.
  • Helps customers select products, answers questions, and shares product knowledge.
  • Creates or updates customer profile records.
  • Processes purchases and returns.
  • Alerts management of potential security issues.
  • Assists with inventory, including receiving and stocking merchandise.
  • Helps with the store opening and closing process.

Security Officer

Certis Cisco
01.2023 - 02.2024
  • Patrolling and clocking duties
  • Access control duties (e.g. prevent unauthorised entry into the premises)
  • Assist staff & MOP with inquiries
  • Respond to emergency activations
  • Attending to other security matters

Security Officer

Prosegur Singapore Pte. Ltd.
05.2022 - 12.2022
  • Patrolling and clocking duties
  • Access control duties (e.g. prevent unauthorised entry into the premises)
  • Assist staff & MOP with inquiries
  • Respond to emergency activations
  • Attending to other security matters

Marketing & Sales Executive

UTC Events
10.2011 - 07.2021

• Engage with potential customers during events, trade shows, and marketing setups
• Present and promote clients' products/services to new audiences
• Build strong relationships with customers through direct communication
• Assist in planning and setting up marketing campaigns at various locations
• Track and report on campaign outcomes, adjusting approaches as needed
• Maintain a positive and professional image while representing clients
• Stay informed about market trends and competitors to optimize strategies
• Collaborate with team members to achieve marketing goals and targets

Education

Diploma In Interior Architecture And Design - Design

Temasek Polytechnic
Singapore
05.2008

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • FLUENT IN LANGUAGE
  • Complaint Management
  • Regulatory Compliance
  • Friendly and Helpful
  • Reliable and Responsible
  • Honest and Dependable
  • Attention to Detail
  • Adaptable and Flexible
  • Team Cooperation
  • Safety and Cleanliness Standards

Timeline

Security Officer

Certis Cisco
01.2023 - 02.2024

Security Officer

Prosegur Singapore Pte. Ltd.
05.2022 - 12.2022

Retail Sales Associates

H&M
09.2021 - Current

Marketing & Sales Executive

UTC Events
10.2011 - 07.2021

Diploma In Interior Architecture And Design - Design

Temasek Polytechnic
Mohd Izzat Bin Md Windera