MOHD FAUZI ABDUL AZIZ
MANAGER
Summary
APPLICATION FOR THE POST OF FIELD OPERATION MANAGER
I have great pleasure in applying for the above position or any other position that is relevant to my qualification. I am very keen to be part of your organization as it will be great career opportunity for me. I have been working with Lotuss Stores Malaysia Sdn Bhd as an Sales Development Manager , Before I working at Lotuss. Im working at Papparich Group as Project Manager for New Store Opening and also im working at Mydin Holding as an Area Manager for KR1M,and I have also worked with Tesco (M) Store as an Site Manager and Consultant appointed by the ministry to develop a small business, which was introduced as a TUKAR.
Previous I was working at Audit Department as an Auditor Asst.This position has help me to develop my communication skill and also to work effectively in a team. I am hardworking,dedicated,quick learner,self motivated and able work independently while maintaining a positive team spirit. I thus believe I am qualified to do the job well if I given the opportunity to prove myself. I sincerely hope that you would consider my application and I am looking forward to hear from you soon. I am available for your employment at your direction. Thank you for your kind attention. Yours faithfully. Accomplished Section Manager with exemplary multitasking, time management and administration skills. Possesses advanced computer knowledge and monitoring of employees and records. Responsible and works hard to meet tight deadlines. Dedicated Manager with over 18 years of experience in supervision, operations management, administration, training, project management and cross-functional communication. Team player with expertise managing staff for efficient production. Detail-oriented scheduler seeking to leverage background into managerial role with progressive organization.
Overview
22
22
years of professional experience
2
2
Languages
Work History
Sales Development Manager
Lotus's Stores Malaysia Sdn Bhd
04.2019 - Current
- Enhanced CRM utilization among sales team members for better tracking of leads, pipeline management, forecasting accuracy improvement.
- Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.
- Navigated complex sales cycles skillfully, managing multiple stakeholders while maintaining focus on achieving desired outcomes efficiently.
- Expanded market presence with diligent research and identification of new business opportunities.
- Developed a high-performing sales team through targeted coaching, training, and performance evaluations.
Project Manager
Paparich Group
02.2016 - 04.2019
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Area Manager
Mydin Mohamed Holdings Berhad
06.2015 - 01.2016
- Managed and controlled for 10 outlet.
- Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
- Increased team productivity by streamlining processes and implementing more efficient.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Section Project Manager
Tesco Stores Malaysia Sdn Bhd
04.2011 - 04.2015
- Established performance metrics to track progress and assess overall project success objectively.
- Developed comprehensive project plans, resulting in clear expectations and achievable milestones.
- Built positive relationships with clients through regular updates on project status and prompt resolution of issues or concerns raised during the process.
- Negotiated contracts with vendors and suppliers to secure favorable terms and conditions for the company''s benefit.
Section Manager
Tesco Stores Malaysia Sdn Bhd
07.2008 - 04.2011
- Developed and executed strategic plans to achieve company objectives and improve overall performance.
- Implemented process improvements that increased operational efficiency and reduced costs.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Monitored inventory levels and restocking.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Team Leader
Tesco Stores Malaysia Sdn Bhd
01.2004 - 07.2008
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Checking Stock Lost
- Internal Audit
Associate
Tesco Stores Malaysia Sdn Bhd
02.2002 - 01.2004
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
No Degree - Retail Management
The Institute of Hospitality Management Ireland
Malaysia 04.2001 -
Skills
Trend Analysis
Sales Pipeline Management
Sales team training
Sales Presentations
Team Management
Customer Acquisition
Customer Engagement
Market Trend Analysis
Customer Service
Sales Targeting
Strategic Planning
Sales Reporting
Travel
I am very interested in Traveling , One of the countries i always travel to is Thailand and Japan
Timeline
Sales Development Manager
Lotus's Stores Malaysia Sdn Bhd
04.2019 - Current
Project Manager
Paparich Group
02.2016 - 04.2019
Area Manager
Mydin Mohamed Holdings Berhad
06.2015 - 01.2016
Section Project Manager
Tesco Stores Malaysia Sdn Bhd
04.2011 - 04.2015
Section Manager
Tesco Stores Malaysia Sdn Bhd
07.2008 - 04.2011
Team Leader
Tesco Stores Malaysia Sdn Bhd
01.2004 - 07.2008
Associate
Tesco Stores Malaysia Sdn Bhd
02.2002 - 01.2004
No Degree - Retail Management
The Institute of Hospitality Management Ireland
04.2001 -
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