Mohd Shahaznie
23 Years Old
Summary
-Finished 2years of National Service
Dynamic IT Technician Intern at Siix Singapore Pte Ltd, skilled in hardware repair. Streamlined IT support processes, enhancing departmental productivity. Proven ability to build strong customer relationships as a Sales Assistant at Acer Singapore, ensuring positive client experiences. Adept at managing inventory and maintaining organized workspaces.
Overview
4
4
years of professional experience
Work History
IT Technician Intern
Siix Singapore Pte Ltd
09.2022 - 12.2022
- Locations: Ng Teng Fong General Hospital, Khoo Teck Puat Hospital, Sengkang General Hospital, and 8 Kim Chuan Dr.
- Maintained machine used for pushing hospital beds, located under the beds to assist in moving the beds with patients. (E-PUSH)
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Performed troubleshooting and repaired the EPUSH machine.
- Established, repaired, and optimized machines by installing wiring, cabling, and devices.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
Warehouse Worker
3g Logistics
11.2019 - 12.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas and equipment zones.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Sales Assistant
Acer Singapore
11.2018 - 12.2018
- Help customers choose the right computer or laptop by understanding their needs, demonstrating products, and providing information on features, and pricing.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
No Degree - Higher Nitec in Electronics Engineering
ITE
ITE College East, Simei 04.2001 -
No Degree - Nitec in Aerospace Technology
ITE
ITE College Central 04.2001 -
No Degree - N Levels
Damai Secondary School
Bedok Resevoir 04.2001 -
Skills
Computer assembly
Software installation
Wireless networking
Hardware repair
Loading and unloading
Material handling
Visual merchandising
TIG Welding
Timeline
IT Technician Intern
Siix Singapore Pte Ltd
09.2022 - 12.2022
Warehouse Worker
3g Logistics
11.2019 - 12.2019
Sales Assistant
Acer Singapore
11.2018 - 12.2018
No Degree - Higher Nitec in Electronics Engineering
ITE
04.2001 -
No Degree - Nitec in Aerospace Technology
ITE
04.2001 -
No Degree - N Levels
Damai Secondary School
04.2001 -
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