MOHAMMED HELMY BUHARY

• Monitored and authorised entrance and departure of employees, visitors, and other persons to guard against theft and maintain security.
• Monitored CCTV systems to identify disruptions or unlawful acts, promptly reporting any incidents to law enforcement agencies.
• Responded to alarms and investigated disturbances to assess and neutralise potential threats swiftly.
• Patrolled various premises to prevent and detect signs of intrusion, ensuring the safety of personnel and property.
• Checked doors, windows and gates for signs of unauthorised entry.
• Issued visitor passes and temporary badges, keeping records of entry and exit to maintain security clearance levels.
• Trained new security staff, imparting knowledge of best practices, operational procedures, and use of security equipment.

• Assisted in the recruitment and training of new staff members, building a strong, efficient team.
• Gave clear staff instruction to achieve production output.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Maintained high standards of cleanliness and organisation in the workplace.

• Managed all aspects of store operations, including organization, maintenance and purchasing functions.
• Trained team members in strategies that consistently met operational and sales targets.
• Enhanced merchandising and promotional strategies, resulting in increased customer engagement and sales.
• Addressed and resolved strategy issues to support sales management and guide business direction.
• Reduced shrinkage % by closely monitoring inventory and security procedures.
• Placed orders for new inventory to ensure product availability.
• Organised and implemented daily staff roster to optimise coverage.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
• Maintained accurate accounting records by diligently monitoring sales documentation.
• Completed routine store inventories.
• Examined merchandise to verify correct pricing and attractive displays.

Oversee entire operations of the f&v department

Achieve department sales & shrinkage budgets

• - Collaborated with Department Manager to develop department and fixed asset budgets.
• Managed daily store operations to ensure efficient workflow.
• Adhere to high food safety and quality compliance
• Analysed Profit & Loss statements to identify and recommend improvements.
• Consignment and inventory ordering & planning
• Ensured adherence to daily operational routines for consistency.
• Organised product displays on sales floor to enhance customer engagement.
• Review markdown and write off products

• Boosted sales by conferring with customers to evaluate fresh products requirements and recommend best-fit company offerings.
• Educated customers on promotions to enhance sales.
• Assisted customers by locating products and checking store system for merchandise availability at other sites.
• Maintained store visual appeal by organising racks and shelves, engaging customers and promoting specific merchandise.
• Collaborated with retail representatives to enhance product presentations and advertising collateral, driving increased sales.
• Tracked stock using company inventory management software.

• Provided personalised, attentive service to elevate customer satisfaction and encourage repeat business.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Increased sales by offering advice on purchases and promoting additional products.
• Displayed merchandise in appealing, orderly arrangements to enhance customer engagement.
• Managed promotional in-store signage and displays and re-stocked products.
• Inspected merchandise for quality and optimised display locations to enhance visibility and accessibility.
• Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
• Conducted visits to local supermarkets, including Cold Storage and NTUC Fairprice Finest, to evaluate product availability and display standards.

Fresh / Fruits and Vegetables

• Ensure high level of hygiene and housekeeping is maintained at all times
• Check quality and maintain freshness of products
• Assist customers in preparation and selection of products
• Ensure good display of products
• Minimise product wastage
• Maintain excellent customer service at all times;
• Maximise sales and profitability of the department
• Any other duties as assigned
• Required to work on rotating shift

Dry(Grocery)

• Display and replenish products onto the shelves efficiently to ensure continuous stock availability
• Conduct periodic expiry checks
• Maximise sales and profitability of the department
• Maintain excellent customer service at the supermarkets at all times/li>
• Ensure high standard of housekeeping and maintain good personal hygiene to promote Company image;
• Any other duties as assigned
• Required to work on rotating shift