A management professional with 7.5 years of extensive expertise in managing Material, Customer, and Vendor master data. Proven ability to handle diverse responsibilities including analytics, data transformation, report creation, and automation using Alteryx. Skilled in multitasking with a proactive approach, demonstrating excellent written and verbal communication skills. Proficient in analyzing, coordinating, evaluating, and making data-driven decisions to optimize operational efficiencies and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Associate Specialist
Celanese Chemicals India Pvt. Ltd.
10.2023 - Current
Handling all types of requests such as creation, extension, deletion, mass changes for customer and vendor requests
Revised and updated SOPs for customer, material, and vendor processes to ensure clarity and consistency in operations
Responsible for harmonization of good quality of master data records created or maintained in SAP ERP system
Transforming and automating reports through Alteryx portal by inputting data from SQL, SAP ERP or other sources
Experienced in ensuring data accuracy and completeness during creation and extension process
Proficient in handling end-to-end processes for creating and extending Material Master records, ensuring adherence to organizational standards and data governance
Collaborated with cross-functional teams to gather requirements and specifications for new material creation and extensions
Engaged in a project aimed at identifying and rectifying duplicates through Alteryx portal across Customer, Vendor, and Material Master databases
Implementing strategies to place blocks on duplicate accounts to uphold data integrity and improve overall database quality
Conducted root cause analysis and implemented corrective actions for data discrepancies or issues related to Customer, Vendor and Material Master records.
Senior Analyst
Juniper Networks
09.2022 - 09.2023
Quality checking for the customer accounts created on a daily, weekly basis and making sure all the required attributes are updated correctly
Publishing the hierarchy and duns reports on weekly basis by adding newly updated/created accounts
Analyzing and cleansing the customer accounts created on the weekly basis by checking the missing attributes and doing batch uploads in SAP system directly
Diligently process material creation and extension accounts, adhering strictly to company standards and completing tasks within Service Level Agreements (SLAs)
Maintain meticulous attention to detail in managing material master data fields and classifications to uphold data accuracy and consistency
Support projects by designing and/or leading site strategy and impact analysis when needed with both local and Global teams
Contribute ideas for improving operational efficiency and effectiveness within Snowflake environment
Monitoring dashboards and alerts to proactively identify and resolve performance bottlenecks and issues
Understanding the process and helping the team by preparing the Alteryx workflows if necessary
Managed Snowflake data warehouse environments to support enterprise data analytics and reporting needs
Continuously improve processes to optimize efficiency and streamline material master data management workflows
Conducted regular audits and quality checks to ensure data integrity and compliance with organizational policies
Implemented standardized templates and guidelines for consistent and efficient material creation and extension processes.
Data Analyst
Cardinal Health
01.2021 - 09.2022
Creation and maintenance of Customer accounts in MDMi Tool
Ensure that the Service Delivery SLAs and KPIs are met as agreed
Worked under different streams of customer master data
Handling bulk customer accounts for creation and updates on daily basis
Preparing the team metrics report on weekly basis for quality and audit Helping the requesters to raise the customer request and also trained them on duplication policy
I have also trained the one of the team in Philippines for trace process
Addressing the key issues in process or requests and helping them to resolve Worked on root cause analysis on the recurring errors at actionable corrective measures
Email investigation on issues or errors in a timely and empathetic manner
Received various appreciations for taking quick response to the Mass and Single requests raised by the requesters
Creation of indirect, Government and Sample accounts creation through SAP directly.
Senior Process Associate
Capgemini technology services pvt ltd
12.2016 - 01.2021
Being a single point of contact in Customer master creation and updating of Mass customers directly in SAP through WIN shuttle tool Mass creation, match and merge of the business partner ids are processed through SAP MDM Handling the team by allocating requests, weekly team calls and maintained the SLA percentage more than 95% for NAFTA region from past 3 years
I have been responsible for sending consolidated daily reports of the team, quality checks for new trainees for NAFTA region, and consolidated reports of requests assigned to BOT
I have trained the Originators for data analysis in the SFDC Error project and project as well as mass template preparation through the automation process
We have prepared a new macro-Duns number sheet by setting up a checklist and highlighting the mandatory values to update which will help us to track the data for future reference
More than 15 new employees have been trained and assisted to work independently
I have been responsible to do weekly audits and publish the data and communicate with the team regarding repeated errors to reduce them
Reduced TAT by suggesting the addition of more fields to the data manager tool and by requesting access to new T codes in ERP
Handling the Incidents/Tickets raised with the technical team to resolve the Errors or issues which occurred while processing the requests
Ensure that the Service Delivery SLAs and KPIs are met as agreed with the clients
Preparing new process documents and updating the existing process documents and cascading the information to the team
Following the roles assigned and removed from the users for providing the updated list for each role
Cross trained in different regions and has in depth knowledge of customer, vendor data management.
Education
Bachelor of Commerce - Accounting
Sri Vasavi Vidyana Mandali
Visakhapatnam
03.2016
Higher secondary school -
Narayana College Visakhapatnam
Visakhapatnam
01.2013
SSC (10th Class) -
Srujana School
Visakhapatnam
04.2011
Skills
MDM
SAP ECC & CRM
WIN SHUTTLE
ALTERYX
MS OFFICE & ADVANCE EXCEL
SNOWFLAKE
Information Verification
Accomplishments
Received Rising star and Xtramile awards for excellence in customer delivery.
Received for Outstanding contribution award in Q4 2017, Q4 2018 and Q1 2019 for best performer in team.
Received Account miner award for H1 2017 for analysis done and corrected around 1000 customers which has mismatched data entered in ERP.
Handled multiple projects for de duplication, automation of weekly reports through Alteryx
Timeline
Associate Specialist
Celanese Chemicals India Pvt. Ltd.
10.2023 - Current
Senior Analyst
Juniper Networks
09.2022 - 09.2023
Data Analyst
Cardinal Health
01.2021 - 09.2022
Senior Process Associate
Capgemini technology services pvt ltd
12.2016 - 01.2021
Bachelor of Commerce - Accounting
Sri Vasavi Vidyana Mandali
Higher secondary school -
Narayana College Visakhapatnam
SSC (10th Class) -
Srujana School
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